Dima Taan
Project Coordinator
Dubai
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Operations Coordinator
BINANCE Real Estate
12.2023 - Current
- Strengthened relationships with key clients by providing exceptional support during the entire sales cycle.
- Boosted productivity by establishing effective communication channels between departments.
- Collaborated with sales team to identify opportunities for growth and expansion.
- Managed all aspects of financial administration, including invoice processing, expense tracking.
- Coordinated the preparation and execution of legal sales contracts and government-mandated statements. Ensured all documentation complied with legal regulations and facilitated smooth transaction processes.
Project Coordinator
90soft
02.2022 - 10.2023
- Collaborated with key stakeholders to define project requirements accurately, establishing a solid foundation for successful implementation.
- Spearheaded process improvements within the organization by sharing best practices learned from completed projects across various departments.
- Generated comprehensive reports outlining project performance metrics for stakeholders'' review and decision-making purposes.
- Developed detailed project plans to outline scope, goals, deliverables, and timelines, ensuring successful outcomes.
- Enhanced team collaboration with effective communication and regular status updates on project progress.
- Identified potential risks and implemented mitigation strategies to minimize impact on project objectives.
- Facilitated meetings between team members and stakeholders to establish clear expectations and maintain alignment throughout the duration of the project.
Operations Coordinator
AppStand Agency
07.2019 - 01.2021
- Managed projects from conception through completion, developing plans, assigning tasks, and monitoring progress.
- Created detailed reports summarizing operational performance metrics for management review.
- Established effective communication channels between various departments to facilitate collaboration
- Resolved customer service issues in a timely manner, ensuring customer satisfaction.
- Assisted in the development of strategic plans for long-term growth initiatives related to operations.
- Created or maintained database of customer accounts.
Education
M.D. - International Human Law
SVU
04.2001 -
Bachelor's - Law
Damascus University
04.2001 -
Skills
Project lifecycles
Conflict Mediation
Payroll Administration
Project Scheduling
Risk Management
Project Management
Operations Management
Customer relationship development
KPI Tracking
CRM
Certification
Mastering the Complete Agile Scrum Master
Timeline
Operations Coordinator
BINANCE Real Estate
12.2023 - Current
Mastering the Complete Agile Scrum Master
06-2023
Project Management: The Basics for Success
10-2022
Project Coordinator
90soft
02.2022 - 10.2023
Practical Legal Skills Development
01-2021
Operations Coordinator
AppStand Agency
07.2019 - 01.2021
M.D. - International Human Law
SVU
04.2001 -
Bachelor's - Law
Damascus University
04.2001 -