Dimitar StoYANOV
Abu Dhabi
Summary
Experienced Cabin Crew professional with over 7 years in aviation and luxury hospitality, currently delivering exceptional premium service to Business and VIP guests with Etihad Airways. Proven ability to lead teams, provide personalized inflight experience, maintaining absolute discretion in high-pressure international environments. Strong background in corporate hospitality, with excellent communication, leadership, and problem solving skills.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Cabin Crew – Business Class
Etihad Airways
2023.06 - 2026.04
- Deliver high-end personalized service to Business Class guests on long-haul international flights.
- Anticipate guests needs and resolve issues promptly with personalized attention to VIP and high-profile guests.
- Execute fine dining service, including à la carte style, premium beverages, and presentation standards.
- Adapted quickly to last minute changes, ensuring cabin readiness and passenger comfort.
- Conduct safety and security procedures in accordance with aviation regulations.
- Handle onboard challenges with professionalism, discretion, and efficiency.
Senior Cabin Crew
Wizz Air UK
2019.05 - 2023.06
- Led cabin crew team operations ensuring safety and service standards were consistently met.
- Conducted pre-flight briefings and coordinated cabin crew responsibilities.
- Acted as key liaison between cockpit and cabin crew.
- Managed onboard service delivery and resolved passenger issues effectively.
- Ensured compliance with aviation safety regulations and procedures.
Butler – Corporate Hospitality
J.P. Morgan
London
2017.03 - 2019.04
- Provided premium hospitality services for executive level meetings and events.
- Delivered fine dining service with attention to detail and discretion.
- Managed high profile clients in a corporate environment requiring confidentiality.
- Coordinate catering logistics and ensured smooth events execution.
Education
Master of Trade -
Academy of Economics "D. Tzenov"
Sofia, BulgariaBachelor of Arts - Marketing
The College of Management and Commerce Marketing - MTM
Sofia, Bulgaria 2008.01 - 2013.01
Skills
- Native Bulgarian, Professional work proficiency in English
- VIP & VVIP Client Service
- Fine Dining & Silver Service
- Discretion & Confidentiality
- Safety & Emergency Procedures
- First aid training
- Cultural Awareness & Adaptability
- Team Leadership & Communication
ADDITIONAL INFORMATION
- Valid Cabin Crew Attestation
- First Aid Certified
- Flexible with worldwide travel and short-notice schedules
- Professional appearance and grooming standards
Timeline
Cabin Crew – Business Class
Etihad Airways
2023.06 - 2026.04
Senior Cabin Crew
Wizz Air UK
2019.05 - 2023.06
Butler – Corporate Hospitality
J.P. Morgan
2017.03 - 2019.04
Bachelor of Arts - Marketing
The College of Management and Commerce Marketing - MTM
2008.01 - 2013.01
Master of Trade -
Academy of Economics "D. Tzenov"