Dina Afifi
Dubai
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Flight Attendant
Emirates Airlines
03.2022 - Current
- Provide hospitality and customer service to passengers
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Answered passenger questions and provided solutions to issues arising during flights.
Business Development Specialist
CLAKETT
07.2021 - 02.2022
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
- Negotiated contracts and closed sales with new and existing clients.
- Monitored service after sale and implemented quick and effective problem resolutions.
Senior Sales Assistant
Palm Hills Developments
08.2020 - 07.2021
- Provided customers with detailed information about products while learning about personal needs, budget and desires of each person.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Contributed to event marketing, sales and brand promotion.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
Bachelor’s degree - Media Management
Arab Academy For Science, Technology And Maritime Transport
Alexandria, Egypt2020
Skills
Sales & Marketing
Problem Solving
Multitasking
Project Management
Certification
- Marketing And Sales Training From American Chamber Of Commerce In Egypt
- Communications Skills Training From American Chamber Of Commerce In Egypt
Languages
English (Fluent)
Arabic (Fluent-Native)
Timeline
Flight Attendant
Emirates Airlines
03.2022 - Current
Business Development Specialist
CLAKETT
07.2021 - 02.2022
Senior Sales Assistant
Palm Hills Developments
08.2020 - 07.2021
Bachelor’s degree - Media Management
Arab Academy For Science, Technology And Maritime Transport
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