Dina ElKhateeb

• Managed a portfolio of over 100 accounts, representing millions of dollars in sales.
• Increased sales revenue by developing and implementing effective sales strategies.
• Established strong client relationships by delivering outstanding customer service and consistently following up.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Negotiated prices, terms of sale and service agreements.

• Managed daily cash reporting for over than 30 bank account, including oversight of Interest Enhancements and reconciliation of bank statements.

• Accountable for cash management and mobilization along with other investment tools.

• Maintaining bank relationship with more than 30 bank in Egypt, US, Netherlands SAE, UAE, and Cyprus and assisting bank credit teams during the annual review of facilities and financial statements analysis

• Handling bank charges and fees reconciliation by utilizing complex data/knowledge linked with organizational aims.

• Initializing contacts for the newly acquired company with the banks through internal auditing, operations control, and performance evaluation.

• Training and coaching entrant trade service officers.

• Attended calls to the existing clients and potential clients.

• Supervised and monitored trade transactions in terms of authorized limits, term, and conditions; lien, other aspects of the operations.

• Maintained proper transaction execution in big trading accounts and handled daily clients’ emails to ensure proper delivery on due dates.

• Ensured smooth delivery of trade documents based on the remitting bank instruction without errors.