Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Dina Saad

Dina Saad

Dubai

Summary

Seasoned Senior L&D Program Manager with a distinguished track record spanning 20+ years, adept in steering complex initiatives to triumphant outcomes. Proficient in orchestrating cross-functional teams, cultivating alliances, and delivering strategic growth. A visionary leader skilled in identifying opportunities, fostering collaboration, and driving scalable results on a global scale.

Overview

23
23
years of professional experience

Work History

Sr. GROUP PROGRAMME MANAGER

Sr. GROUP PROGRAMME MANAGER
01.2019 - 06.2023

Lead 5 Analytics/Tech Learning and development programs for Majid Al Futtaim staff, cultivating cross-functional collaboration.


Focused on program's consistency and coherence with corporate, technical and specialist standards.


Designed/executed L&D business initiatives, forging fruitful partnerships within/outside organizations.


Spearheaded virtual training transition, enhancing accessibility, cost-effectiveness, and outcomes.


Set team priorities, maintained schedules and monitored performance for optimum results.


Facilitated L&D programme-level discussions and workshops to achieve clear direction on key issues and priorities.


Renegotiated contracts with existing vendors for improved costs and timely results.


Assessed, formulated and proposed changes to ongoing L&D program's, providing strategic directions for clients and stakeholders.


Identified, assessed and planned L&D program's, managing dependencies and interfaces between projects.

PROGRAM MANAGER

EXCEED IT Services
05.2016 - 11.2018

Revamped lead generation, targeting SMEs in GCC/MENA, boosting lead generation force efficiency by 85%


Engineered successful lead generation strategies, optimizing results across diverse channels.


Identified gaps in Lead generation programmes, initiating extra activities and management interventions.


Managed project budgets and monitored programme expenses against delivered and realized programme benefits.


Designed and rolled out 3 Commercial programs with multiple projects and management of interdependencies with oversight of risks and issues in Iraq, Oman, UAE

SMS & P CHANNEL DEVELOPMENT MANAGER

Microsoft
03.2015 - 03.2016

Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.


Established budgets for programme activities and controlled expenditure to meet targets.


Formulated multi-year growth plan, driving SMS&P MEA hosting sector expansion.


Launched Cloud Solution Provider (CSP) program across MEA, achieving market success.


Cultivated and developed strategic partnerships to build assigned territory.

COMMERCIAL ADVISER

Caracal/Tawazun Group
01.2013 - 10.2015

Prepared business research and financial reports for executive meetings.


Pioneered operational/sales strategies, expanding into USA market, enhancing profits.


Steered strategic growth across diverse regions, driving expansion and success.


Completed profitable projects in collaboration with multidisciplinary teams and stakeholders.


Troubleshot complex operational issues by diagnosing root causes and devising effective solutions.

GROUP PROGRAMS DIRECTOR

Zain Telecommunication Group
01.2000 - 07.2010

Led growth-focused, cross-functional teams, boosting market share by 25%, and service quality by 85%.


Initiated transitions to virtual training, optimizing telecom loyalty, and customer retention.


Identified, assessed and planned programmes, managing dependencies and interfaces between projects.


Managed high-performing teams to deliver quality customer service and stable profits.


Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.


Recruited top-performing candidates to build staff retention and team performance.


Empowered staff members to contribute to continuous improvement, quality and growth of company.

Education

MBA - Project Management

Guglielmo Marconi
Italy
01.2022

MBA - Business Management

Eaton Business School, CIQ
United Kingdom
01.2022

BBA - Business Administration and Management

Al Ahlyah University
Amman, Jordan
06.2000

Skills

Inspiring Leader

Cross-Functional Collaboration

Partnerships and Stakeholder management

Program Leadership

Strategic Planning

Learning and development management

Programme Governance

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Sr. GROUP PROGRAMME MANAGER

Sr. GROUP PROGRAMME MANAGER
01.2019 - 06.2023

PROGRAM MANAGER

EXCEED IT Services
05.2016 - 11.2018

SMS & P CHANNEL DEVELOPMENT MANAGER

Microsoft
03.2015 - 03.2016

COMMERCIAL ADVISER

Caracal/Tawazun Group
01.2013 - 10.2015

GROUP PROGRAMS DIRECTOR

Zain Telecommunication Group
01.2000 - 07.2010

MBA - Project Management

Guglielmo Marconi

MBA - Business Management

Eaton Business School, CIQ

BBA - Business Administration and Management

Al Ahlyah University
Dina Saad