Dinakaran Sivakumar

Dynamic Business Manager with a proven track record at Pookal Fresh, excelling in e-commerce and wholesale trade.

Versatile professional with over one year of experience in various roles as Documentation officer - Customer service representative. Excellence in organizing archiving systems and labelling, sorting, and categorizing documents for ease of use. Proficient in training employees on efficient documentation usage and assisting with both internal and external audits.Adept at keeping records of customer interactions, transactions, comments, and complaints.Expertise in ensuring customer satisfaction and providing professional customer support.Accomplished academic foundation with Master of Economics and Bachelor’s in economics.Articulate communicator with outstanding analytical abilities, problem-solving, decision-making and interpersonal skills

• Generate invoices in LARA based on email requests from agency.
• Publish Work file.
• Confirm publication of files.
• Identify discrepancies caused by POL errors.
• Locate missing BL number and assign it to correct department (No B/L Yet).
• Initiate invoicing in "LARA."
• Identify invoices that have not yet been issued.
• Maintained dubai shipments

Daily target limit is 150 billing, but I exceed a daily target every day and set an unbreakable aim for the team of achieving 430 bills in a day, demonstrating my strength and speed in my invoicing skills and documentation.

Diploma in computer applications

• Event Organizer
• Sports Player
• Hostel Cultural Event Co-Ordinator
• Students council