Dinesh Chepuri
Al Ain City,Abu Dhabi
Summary
Knowledgeable and professional Receptionist skilled in administrative support and customer service objectives. Brings 10 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Bell man
Radisson Blu Hotel & Resort
Al Ain City , Abu Dhabi
10.2019 - Current
- Welcomed guests in friendly, professional manner.
- Assisted in luggage management for smoother check-ins and check-outs.
- Enhanced guest satisfaction by providing excellent service and attention to detail.
- Offered assistance with transportation arrangements to facilitate easier travel for guests.
- Provided guests with information regarding hotel's amenities, local attractions and dining options.
- Kept lob and entrance areas clean and organized to create welcoming first impression for guests.
- Delivered messages and packages within desired timeframes.
Receptionist
Marigold by green Park
Telangana , India
04.2019 - 09.2019
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Create reservations for Rooms.
- Do Check in and check outs.
- Create Stay Invoice for Room Guests.
- Handling with the Group Check in and check outs.
- Handling Night Run with all closing Room and Outlets Bills and pending Arrivals or Extension stays, Create New date for Next day.
Bell boy
Marigold By Green Park
Telangana , India
07.2014 - 09.2019
- Welcomed guests in friendly, professional manner.
- Collaborated with concierge team to provide information on local attractions and services.
- Delivered messages and packages within desired timeframes.
- Organized and prioritized luggage storage to provide quick retrieval for departing guests and timely check-in for new arrivals.
- Maintained high standard of service and delivered exceptional customer service, upholding brand standards.
Education
+2 Junior College - Education
Sri Vennela
Telangana/India 06.2011 - 05.2013
Skills
- Telephone operation
- Patience and composure
- Customer Service
- Mail sorting
- Greeting customers
- IDS Fortune/Opera/Emma/MS office
Languages
English
Fluent
Hindi
Fluent
Arabic
Beginner
Telugu
Native
Affiliations
- Playing Cricket
- Reading Books
Timeline
Bell man
Radisson Blu Hotel & Resort
10.2019 - Current
Receptionist
Marigold by green Park
04.2019 - 09.2019
Bell boy
Marigold By Green Park
07.2014 - 09.2019
+2 Junior College - Education
Sri Vennela
06.2011 - 05.2013
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