DIPAN MONDAL
BARTENDER
ABU DHABI
Summary
Experienced Host with a demonstrated history of working in the hospitality industry for more than five years. Skilled in Restaurant Management, Food & Beverage, PR Making, Hospitality Management, . Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Bartender
Fairmont Ba Bal Bahar
Abu Dhabi
12.2022 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Set up glassware, liquor and other necessary supplies for special events.
- Followed strict recipes and drink measurements to minimize product used.
- Obtained cash bank and stocked service bar to prepare for operation.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Food and Bevrage Executive
The Leela Place, A Ravise Hotel
Kerala
07.2022 - 12.2022
- Developed and maintained courteous and effective working relationships.
- Adhered to social distancing protocols and wore mask or face shield.
- Handled 70-80 calls per day to address customer inquiries and concerns.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Worked with qualified chef to diversify menu with new offerings.
- Developed unique events and special promotions to drive sales.
- Motivated staff to perform at peak efficiency and quality.
- Resolved problems, improved operations and provided exceptional service.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
Bartender
Fairmont Fujairah Beach Resort
01.2022 - 05.2022
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Set up glassware, liquor and other necessary supplies for special events.
Beverage Executive
Radisson Blue MBD
09.2021 - 01.2022
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
- Developed unique events and special promotions to drive sales.
Bar Team Leader
Hyatt Regency
Pune
06.2018 - 01.2020
- Successfully Positioned Single Malt & Co Restaurant to the No.1
- Crafted special drink and cocktail menu items for seasonal offerings.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Position in Trip advisor from 43rd Level in the Pune market which helped the outlet to get more footfall (With the help of a highly motivated team with focus and teamwork by creating excellent guest experience)
- High degree of conceptual and analytical skills
- Ready to take up pressures with set deadlines
- Creating and managing schedules
- Preparing and delegating tasks based on priority to team mem- bars
- Perform all necessary tasks to service beverages according to the standard of the performance manual of the hotel
Head Bartender
1BHK Super Bar
Pune
02.2017 - 01.2018
- Mentored team members and coached on procedures and productivity strategies.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Followed strict recipes and drink measurements to minimize product used.
- Consulted with managers to organize special events and promotions.
- Taught employees bar sales techniques, resulting in higher profits.
- Served high customer volumes during special events, nights and weekends.
Bartender
Hotel New Majestic
03.2016 - 02.2017
- Order Taking, POS Operation, Mixing, Ratio Table Clearing, Bill
- Generation, Bar Maintenance, Beverage Service, Beverage mix,
- Handling Micros software, Mixing Alcohol, Snack Bar service.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Intern
Hotel Sayaji
Kolhapur
10.2015 - 03.2016
Education
Diploma - Hotel Management
Central School of
Management Studies
Bartending course in Flair ology Bar School & Events Pune. Also, com - undefined
Skills
01/02/1992undefined
Timeline
Bartender
Fairmont Ba Bal Bahar
12.2022 - Current
Food and Bevrage Executive
The Leela Place, A Ravise Hotel
07.2022 - 12.2022
Bartender
Fairmont Fujairah Beach Resort
01.2022 - 05.2022
Beverage Executive
Radisson Blue MBD
09.2021 - 01.2022
Bar Team Leader
Hyatt Regency
06.2018 - 01.2020
Head Bartender
1BHK Super Bar
02.2017 - 01.2018
Bartender
Hotel New Majestic
03.2016 - 02.2017
Intern
Hotel Sayaji
10.2015 - 03.2016
Diploma - Hotel Management
Central School of
Management Studies
Bartending course in Flair ology Bar School & Events Pune. Also, com - undefined
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