Desired Job Title
CLUB MANAGER / FITNESS COACHCLUB MANAGER/PERSONAL TRAINERCluster Retention ManagerMembership ConsultantAdministrative OfficerWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteHybridOpen to relocation: Yes
Open To Work
Dipesh Karki
Clubmanager/fitness coach
Dubai,UAE
Work Preference
Summary
Results-driven club manager and fitness coach with a strong record in leading teams to achieve membership growth and client transformations. Expertise in fitness programming, body composition coaching, and operational management, consistently meeting and exceeding club budgets and performance targets. Committed to enhancing member experiences, developing trainers, and cultivating a motivating fitness culture that drives retention. Proven ability to manage diverse gym operations, improve facility cleanliness, and increase overall operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CLUB MANAGER / FITNESS COACH
URBAN BOXER
Dubai
01.2024 - Current
- Created personalized fitness programs tailored to diverse client needs, improving member satisfaction.
- Conducted one-on-one training sessions to enhance client performance.
- Tracked client progress and refined programs to optimize individual performance.
- Developed engaging membership programs to enhance member experience.
- Executed targeted marketing strategies that attracted new members and enhanced retention.
- Managed daily club operations and ensured adherence to policies.
- Oversaw financial management, including budgeting and expense tracking.
CLUB MANAGER/PERSONAL TRAINER
Snapfitness UAE
Dubai
06.2021 - 12.2023
- Managed daily operations of fitness club and staff scheduling.
- Developed and implemented member engagement activities that increased retention rates.
- Enhanced customer service protocols that significantly improved member satisfaction.
- Supervised training programs for new employees and ongoing staff development.
- Developed personalized fitness programs for diverse client needs.
- Conducted one-on-one training sessions to enhance client performance.
- Monitored client progress and adjusted programs accordingly.
- Educated clients on nutrition and healthy lifestyle choices.
- Coordinated community outreach events that successfully promoted club services and memberships.
- Collaborated with marketing team on promotional campaigns to attract new members.
- Monitored financial performance, including budgeting and expense management.
Cluster Retention Manager
Snap Fitness UAE
Dubai
05.2019 - 06.2021
- Managed relationships with key clients to ensure satisfaction and retention.
- Developed retention strategies that increased customer loyalty and engagement.
- Implemented data-driven approaches to monitor and report on retention metrics and trends.
- Analyzed customer feedback to identify improvement areas and implement actionable solutions.
- Collaborated with marketing teams to create targeted communication campaigns.
- Facilitated training sessions for staff on customer service best practices.
Membership Consultant
SNAP FITNESS UAE
Dubai, UAE
09.2018 - 05.2019
- Created membership strategies that increased member engagement and retention.
- Delivered exceptional customer service, resolving member inquiries and concerns effectively.
- Guided new members through onboarding and orientation processes.
- Coordinated events and programs to foster community involvement among members.
- Collaborated with cross-functional teams to improve service offerings.
- Completed facility tours to demonstrate value of membership and describe key features.
- Organized group fitness classes for members.
- Maintained accurate records of all membership transactions including renewals, cancellations, and upgrades.
- Generated reports detailing membership trends over time.
Administrative Officer
JSB GROUP LLC
Dubai
10.2016 - 08.2018
- Managed executive staff schedules and calendars to optimize time management.
- Oversaw document preparation and ensured compliance with company policies.
- Streamlined interdepartmental communication to foster collaboration.
- Coordinated office activities and procedures to ensure seamless daily operations.
- Developed filing systems to improve document retrieval efficiency.
- Assisted in budgeting and expense tracking for departmental needs.
Education
Bachelors - Business Studies
Tribhuwan University
Kathmandu01-2017
Skills
- Fitness program development
- Goal tracking and coaching
- Nutritional guidance
- Personal training techniques
- Sales and negotiation skills
- Member retention strategies
- Event planning and outreach
- Customer relations and service
- Leadership and team building
- Performance management
- Business management
- Facility management
- Analytical skills
- Problem-solving techniques
- Time management
- Communication skills
- Relationship management
- Computer proficiency
Accomplishments
- Best Club Manager Award, UrbanBoxer, 05/09/25, Dubai
- Fitness Trainer of the Year (Consistency in achieving points and revenue), Urban Boxer, 09/15/25
- Most Sales Achieved Award, Snap Fitness, 07/01/20, Dubai
- Most Sales Achieved Award, Snap Fitness, 07/01/21, Dubai
- Best Performer Award, Snap Fitness, 03/01/21, Dubai
- Best Performer Award, Snap Fitness, 03/01/22, Dubai
- Best Leadership Award, Snap Fitness, 03/01/22, Dubai
- Best Leadership Award, Snap Fitness, 07/01/22, Dubai
Hobbies and Interests
- Sports
- Learning new skills
- Reading books
Personal Information
- Nationality: Nepalese
- Driving License: LMV
- Marital Status: Single
- Visa Status: Own visa
Languages
- English
- Nepali
- Hindi
Certification
REPS Certified Level 3 Personal Trainer.
References
Reference available upon request
Timeline
CLUB MANAGER / FITNESS COACH
URBAN BOXER
01.2024 - Current
CLUB MANAGER/PERSONAL TRAINER
Snapfitness UAE
06.2021 - 12.2023
Cluster Retention Manager
Snap Fitness UAE
05.2019 - 06.2021
Membership Consultant
SNAP FITNESS UAE
09.2018 - 05.2019
Administrative Officer
JSB GROUP LLC
10.2016 - 08.2018
Bachelors - Business Studies
Tribhuwan University