Dipjan Bahadur Karki
Dubai
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Passionate leader and analytical problem-solver with proven team building and management success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Rossetti Group (Rossetti)
02.2022 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Assistant Store Manager
Liwa Trading LLC (Think Kitchen & Simply Kitchen)
07.2019 - 01.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Rotated merchandise and displays to feature new products and promotions.
Stock Boy
Apparel Group (Dollar Plus)
09.2018 - 05.2019
- Enhanced customer satisfaction by maintaining a well-organized stockroom and quickly replenishing merchandise on the sales floor.
- Reduced out-of-stock incidents by efficiently rotating inventory and monitoring expiration dates.
- Assisted in achieving sales targets with timely product restocking and attractive merchandise displays.
- Improved store appearance, keeping aisles clean and uncluttered for an enjoyable shopping experience.
- Supported team members during peak hours, providing backup at cash registers or assisting customers as needed.
Education
Diploma of Higher Education -
Janapriya Multiple Campus
Pokhara, Nepal01.2009
Higher Secondary School -
Navadeep Boarding school
Pokhara, Nepal01.2006
Skills
- Store management
- Merchandise planning
- Promotional activity analysis
- Brand building
- Relationship management
- Budget supervision
- Product demand forecasting
- Retail sales
- Accounting
- Risk Management
- Competitor Monitoring
- Supply Ordering
Certification
- Transformation Leadership Training - LIWA
- How to Conduct Effective CPP Reviews Training - LIWA
Languages
Nepali
English
Hindi
Conclusion Declaration
I Dipjan Bahadur Karki hereby declare the above-mentioned information is true up to the best of my knowledge and experience.
Timeline
Store Manager
Rossetti Group (Rossetti)
02.2022 - Current
Assistant Store Manager
Liwa Trading LLC (Think Kitchen & Simply Kitchen)
07.2019 - 01.2022
Stock Boy
Apparel Group (Dollar Plus)
09.2018 - 05.2019
Diploma of Higher Education -
Janapriya Multiple Campus
Higher Secondary School -
Navadeep Boarding school
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