Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Key Strengths
Generic

Disha Dhairyavan

Dubai

Summary

Strategic Business Development & Partnerships Leader with 13+ years driving commercial growth, merchant acquisition, and digital transformation across the UAE and GCC. Proven expertise in forging long-term partnerships with leading F&B, lifestyle, travel, and retail brands, delivering consistent revenue growth, and leading high-performing teams. Skilled at identifying market opportunities, building scalable partnership frameworks, and aligning merchant needs with innovative payment and digital solutions. Seeking to leverage expertise at Director level to expand merchant acceptance, strengthen commercial partnerships, and accelerate digital adoption across key verticals.

Overview

14
14
years of professional experience

Work History

Senior Key Account Executive

Groupon FZ - LLC
02.2015 - Current
  • Spearheaded merchant acquisition and commercial partnerships with 500+ premium brands across F&B, lifestyle, beauty, wellness, travel, and entertainment.
    Delivered double-digit annual revenue growth, managing portfolios worth AED 3.5 million+ while achieving profitability targets.
    Partnered with C-level executives of leading merchant groups to design digital-first growth strategies that boosted customer acquisition and repeat transactions.
    Built and scaled a high-performing BD team (10+ members), coaching them to exceed targets and secure long-term merchant retention.
    Introduced and grew new categories (luxury dining, VR/experiences, wellness), expanding Groupon’s UAE merchant base by 40%.
    Championed data-driven deal structuring, aligning merchant offerings with consumer demand, resulting in top-performing campaigns across the region.
  • Key Achievements

    Merchant Ecosystem Growth
    : Established partnerships with top-tier regional groups, boosting transaction volumes by [3%] YoY.
    Digital Commerce Enablement: Led initiatives that drove SMEs’ adoption of online platforms, bridging offline-to-online customer journeys.
    Revenue Leadership: Delivered AED 4 million+ annual revenue through innovative merchant campaigns and long-term agreements.
    Leadership Impact: Mentored and developed BD managers, building a pipeline of future leaders in commercial strategy.

Account Manager

Groupon FZ - LLC
02.2012 - 02.2015
  • Managed closed to 30 cases and 50 calls in a day
  • Managed campaign budgets, performance forecasting, and service delivery.
  • Collaborated across internal departments to maintain high client satisfaction.

Education

Master's - International Business

University of Barcelona
01.2020

Bachelor of Arts - Fashion Design

Manipal Academy of Higher Education
Dubai
01.2011

Skills

  • Merchant Partnerships & Acquiring Growth
  • Commercial Strategy & Revenue Expansion
  • Digital Payments & E-commerce Enablement
  • High-Impact Negotiations & C-Level Stakeholder Management
  • Market Penetration & Go-to-Market Strategy
  • Team Leadership & Talent Development
  • Strategic Alliances (F&B, Travel, Retail, Lifestyle Sectors)
  • Data-Driven Sales & Performance Optimization

Accomplishments

  • Led integrated marketing campaigns that boosted customer acquisition by 12% and brand engagement across UAE.
  • Managed executive-level communications and strategic account narratives for 300+ clients.
  • Built and trained high-performing marketing & sales teams, improving retention and onboarding efficiency.
  • Developed and tracked performance KPIs, increasing conversion rates and communication impact by 8%.
  • Generated AED 5M+ in revenue while aligning go-to-market strategy with brand positioning goals.

Timeline

Senior Key Account Executive

Groupon FZ - LLC
02.2015 - Current

Account Manager

Groupon FZ - LLC
02.2012 - 02.2015

Master's - International Business

University of Barcelona

Bachelor of Arts - Fashion Design

Manipal Academy of Higher Education

Key Strengths

  • - Integrated Marketing Strategy
  • - Executive & Government Stakeholder Engagement
  • - Corporate Communications & Brand Messaging
  • - Crisis & Reputation Management
  • - Campaign Design & Execution
  • - Team Leadership & Cross-Functional Collaboration
  • - KPI Monitoring & ROI Optimization
  • - Digital Media & Public Relations
Disha Dhairyavan