Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Divya Anchan

Divya Anchan

Supply & Initiative Manager-Luxury & Consumer Beauty Division Middle East
Dubai

Summary

Experienced and results-driven professional with over 8 years in the cosmetics and fragrances industry. Proven expertise in Demand & Supply Planning, S&OP, project management, and customer service. Adept at cross-functional collaboration, analytics, and inventory optimization. Strong communicator with leadership and problem-solving skills, and a quick learner in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Supply & Initiative Manager-Middle East

COTY INC
11.2023 - Current
  • Improved supply planning performance by optimizing inventory levels and enabling proactive decisions to capture short-term business opportunities.
  • Successfully anticipated and executed growth initiatives including Ecommerce expansion, white space opportunities, new brand launches, GTM changes, and gap-filling strategies.
  • Delivered on sustainability goals through cost and cash optimization — achieving a 10% reduction in air freight costs and lowering CO2 emissions year-over-year (Intercompany focus).
  • Managed end-to-end supply planning across short, mid and long-term forecasting horizons, ensuring balanced demand and supply planning.
  • Monitored and enhanced key KPIs such as forecast accuracy, fill rate, and inventory turnover to drive performance improvements.
  • Utilized tools such as SAP and JDA for effective daily supply planning operations and data-driven decision-making.
  • Led inventory optimization initiatives, reducing excess and obsolete stock through continuous analysis and local team engagement.
  • Collaborated closely with the Global DRP team to manage short-term demand fluctuations and maximize product availability amidst market volatility.
  • Provided regular supply updates and insights to leadership during monthly S&OP meetings.
  • Maintained timely communication with stakeholders for key innovation launches and monthly order management.
  • Key Achievements:
  • Reduced both saleable and non-saleable VAR (Value at Risk) by initiating monthly reporting and driving depletion plans with local commercial teams.
  • Achieved sustainability targets through effective freight planning, significantly reducing reliance on air freight and cutting CO2 emissions.
  • Acted as a mentor and coach to team members, supporting their professional development and enabling ownership of key responsibilities.

Demand & Initiative Manager-Consumer Beauty ME

COTY INC
11.2019 - 09.2023
  • Managed new product launches for Middle East region, worth $10–15M annually.
  • Represented supply chain in S&OP meetings led by Trade Marketing.
  • Managed base planning and performance tracking across KSA (38% of ME business), E-commerce, and Travel Retail.
  • Conducted monthly S&OP with KSA distributors; challenged forecasts to align with actuals.
  • Collaborated with Customer Service and Logistics to ensure inventory availability and optimize fill rate.
  • Key Achievements:
  • Improved demand alignment through transparent tracking and monthly-based reviews.
  • Strengthened order management and shipment accuracy across priority markets.

Demand Planner - Consumer Beauty U.A.E

COTY INC
05.2019 - 04.2021
  • Forecasted demand and supported sales team with seasonal planning and promotions.
  • Led monthly S&OP with stakeholders to align sales and supply.
  • Optimized stock availability, FR, and master data accuracy.
  • Key Achievements:
  • Improved Fill Rate from 76% in 2019 to 96% through continuous customer master data refinement.
  • Reduced excess inventory and streamlined stock allocations.

Supply Planner – Consumer Beauty Middle East

COTY INC
11.2017 - 05.2019
  • Managed supply feasibility, tracked new launches, and reduced monthly shortages.
  • Coordinated global shortages and implemented strategic supply tracking.
  • Led VAR meetings and shared availability updates across ME teams.
  • Key Achievements:
  • Reduced monthly shortages from $0.8M (FY18) to $150K (FY19).
  • Initiated and led Safety stock Parameter Project and global availability tracking sheets.

Demand & Supply Planning Executive U.A.E

Transmed Overseas SA
04.2016 - 09.2017
  • Managed demand and inventory for key brands including Lacnor, Oasis, Pringles, etc.
  • Developed pipeline model for Euro Cake, reducing OOS risks.
  • Reduced inventory excess and improved forecast accuracy.
  • Achievements:
  • Reduced Lacnor inventory by AED 1.3M in one week.
  • Improved brand planning accuracy and reduced near-expiry losses.

Supply Planning & Logistics Executive U.A.E

Transmed Overseas SA
12.2015 - 03.2016
  • Managed end-to-end import/export logistics across multiple countries, ensuring seamless cross-border operations.
  • Coordinated documentation and customs clearance for over 90 import shipments per month with high accuracy and efficiency.
  • Consistently achieved the “Zero Demurrage” KPI through proactive planning and meticulous shipment coordination.
  • Collaborated with the regulatory team to ensure all SKUs were pre-registered, preventing customs delays during clearance.
  • Scheduled incoming shipments in advance and worked closely with freight forwarders to ensure timely port arrivals.
  • Liaised with warehouse teams to align shipment schedules with storage capacity, prioritizing urgent clearances and ensuring smooth internal logistics.

Sales Co-ordinator/Admin

International Engineering Supply LLC
06.2014 - 12.2014
  • Handled sales quotations, procurement, bank processes, and payments.
  • Managed logistics, salaries, petty cash, invoicing, and documentation.

Customer Service Representative

The Bharat Co-op Bank (Mumbai) LTD
02.2010 - 12.2013
  • Delivered core banking operations, account openings, customer KYC, and financial advising.
  • Supported SME clients with investment and working capital planning.

Education

Bachelor's of Hotel Management -

Skills

  • Demand & Supply Planning

  • S&OP Management

  • Inventory Management

  • Stakeholder Communication

  • Problem Solving & Decision Making

References

Esrar, Zakir, Supply Chain Director ME, +971561721944, Coty INC

Timeline

Supply & Initiative Manager-Middle East

COTY INC
11.2023 - Current

Demand & Initiative Manager-Consumer Beauty ME

COTY INC
11.2019 - 09.2023

Demand Planner - Consumer Beauty U.A.E

COTY INC
05.2019 - 04.2021

Supply Planner – Consumer Beauty Middle East

COTY INC
11.2017 - 05.2019

Demand & Supply Planning Executive U.A.E

Transmed Overseas SA
04.2016 - 09.2017

Supply Planning & Logistics Executive U.A.E

Transmed Overseas SA
12.2015 - 03.2016

Sales Co-ordinator/Admin

International Engineering Supply LLC
06.2014 - 12.2014

Customer Service Representative

The Bharat Co-op Bank (Mumbai) LTD
02.2010 - 12.2013

Bachelor's of Hotel Management -

Divya AnchanSupply & Initiative Manager-Luxury & Consumer Beauty Division Middle East