Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic
Divya Gopwani

Divya Gopwani

Dubai

Summary

Dynamic Human Resources Manager with over 5 years of industry expertise, excelling in spearheading Human Resource operations within the dynamic and challenging landscapes of FMCG, BPO, calibration, tourism, real estate, and other sectors. Leveraging acquired experience, skillfully elevated operations, streamlined costs, and optimized efficiency. Notable accomplishments encompass a remarkable 30% increase in employee satisfaction and a significant 13% reduction in employee turnover.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HR and Admin Manager

Abdulla Bin Zayed investment group
01.2023 - Current
  • Oversee HR and administrative operations at the group level for a diverse portfolio of companies, including real estate, calibration, aircraft repair and fueling, tourism, etc.
  • Manage the complete recruitment process across various sectors, sourcing talent and conducting interviews for diverse positions.
  • Provide guidance and support in drafting terms of employment and contracts for new hires.
  • Analyzed operational costs in comparison to third-party services, resulting in a strategic reduction of staff to enhance efficiency. Optimized job roles and responsibilities for streamlined performance
  • Successfully contributed to achieving certification for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 audits
  • Ensure adherence to workplace health and safety regulations while overseeing safety matters. Responsible for negotiating and finalizing medical insurance and annual health check-ups for all staff
  • Manage workplace investigations, disciplinary actions, and termination procedures.


HR Manager

NCRI Ascentia Services
02.2022 - 06.2022
  • Managed full recruitment life cycle across all business units, sourcing suitable talent and conducting interviews
  • Carried out new joining and induction formalities, ensuring efficient onboarding of new employees.
  • Drafted terms of employment and contracts for new hires.
  • Acted as primary contact point for employee relations and managed grievance matters.
  • Planned and organized employee engagement activities.
  • Ensured seamless execution of employee exit formalities.

HR and Office Manager

Alokozay Group of Companies
09.2016 - 12.2021

Served as an HR Generalist, overseeing payroll, benefits/compensation, recruitment and selection, training and development, and employee relations.

  • Developed job profiles and sourced candidates from major job boards for both local and overseas hiring, successfully recruiting over 250 blue-collar and 70 white-collar staff through collaboration with department managers.
  • Assisted in sourcing niche roles such as factory managers, machine technicians, and operators.
  • Managed and processed monthly payroll for workforce of over 700 employees.
  • Supported department managers in employee evaluation processes, goal setting, performance reviews, and recognition to enhance productivity.
  • Collaborated closely with international branch offices for effective employee management.
  • Demonstrated expertise in UAE labor law and employee contracts, coordinating with PRO for visa formalities.
  • Handled employee terminations, grievances, and challenging situations with sensitivity, fairness, and respect, working alongside legal counsel, supervisors, and management.
  • Possessing outstanding functional and technical knowledge in Oracle Applications.
  • Oversaw daily operations of head office with team of over 40 employees.
  • Cultivated culture of employee engagement by analyzing trends and devising network-specific engagement strategies, collaborating with various departments to foster culture of wellness.
  • Achieved cost reduction by negotiating more economical supply contracts, implementing inventory control, and standardizing ordering procedures.
  • Instrumental in successfully assisting company's upgrade to AA BRC certification.

Recruitment Intern

Huxley
07.2016 - 09.2016

Vertical Market Consultant within Technology sector working on mid to senior level appointments.

· End-to-end recruitment cycle

· Executive level headhunting and conducting candidate interviews

· Client coordination & interview scheduling

· Coordination and negotiation in terms of selected candidate’s Offer Letter

Education

MBA - Business

University of Wollongong
Dubai
10.2023

Bachelor of Commerce - Accounting

University of Wollongong
Dubai
01.2016

Skills

  • Payroll coordination
  • Workforce improvements
  • Compensation and benefits
  • Employee Engagement
  • UAE Labour Law
  • Conflict resolution
  • Training and Development
  • Negotiation
  • Recruitment & Onboarding

Certification

  • Fundamentals of Human Resources (Online)
  • Modern Human Resource Management - Recruitment and Selection Process (Online)
  • Organizational Change - Managing and Supporting Employees (Online)

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)

Additional Information

  • Date of Birth - 29/10/1994
  • Nationality - Indian
  • Visa - Father's sponsorship
  • UAE Driving License

Timeline

HR and Admin Manager

Abdulla Bin Zayed investment group
01.2023 - Current

HR Manager

NCRI Ascentia Services
02.2022 - 06.2022

HR and Office Manager

Alokozay Group of Companies
09.2016 - 12.2021

Recruitment Intern

Huxley
07.2016 - 09.2016

MBA - Business

University of Wollongong

Bachelor of Commerce - Accounting

University of Wollongong
Divya Gopwani