Dixon Thomas
Dubai,UAE
Summary
Results-driven logistics and supply chain professional with 5+ years of experience in freight forwarding, logistics and supply chain optimization. Proven success in increasing operational efficiency and driving cost reductions. Skilled in carrier management, strategic planning, vendor negotiation and enhancing customer satisfaction.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Team Lead – Air Freight
Bridgeway Shipping and Clearing Services LLC
Jebel Ali Free Zone, Dubai
02.2021 - 01.2026
- Achieved 120% turnover growth by streamlining workflows and implementing competitive pricing strategies.
- Managed daily logistics operations, successfully coordinating over 200 shipments per month.
- Led Air, Air–Air and Sea–Air operations, handling shipments valued at over $5M per month.
- Evaluated shipping trends and proposed strategic changes that drove productivity and performance improvements.
- Negotiated freight rates, delivering up to 15% cost savings for key clients.
- Developed SOPs and reporting frameworks, improving operational efficiency by 20%.
- Increased customer satisfaction by ensuring timely project completion and adherence to high-quality standards.
AIR FREIGHT – PRICING & CS
Bridgeway Shipping and Clearing Services LLC
Jebel Ali Free Zone, Dubai, UAE
02.2021 - 10.2022
- Effectively manage all procedures involved within Air Export Pricing & Operations.
- Facilitated seamless customer interactions and achieved a 95% positive feedback rating by resolving shipment concerns prompt.
- Negotiated airline rates and prepared competitive quotations.
- Managed end-to-end documentation including MAWB, HAWB, cargo manifest, invoices, and DA.
- Handled customs clearance and exit documentation using Dubai Trade and E-Mirsal-2.
- Coordinated regulatory approvals (DCAA, MOFA, COO) and inspection processes (SGS, Veritas, COTECNA).
Retail Manager – North
Mount Meru Petroleum (UG) Ltd.
Kampala
01.2020 - 06.2020
- Managed regional petroleum operations including setup, sales, and marketing.
- Oversaw multi-location retail operations with a 60-member workforce.
- Increased regional sales by 25% through targeted operational improvements.
- Implemented Veeder-Root automation systems for fuel monitoring and loss prevention.
- Developed and implemented marketing strategies for PMS and AGO products.
- Prepared budgets and collaborated with finance teams for forecasting and strategic planning.
- Led launch of automated outlets, increasing distribution by 100 KL per month.
Education
MBA - International Business
University of Petroleum and Energy Studies
Dehradun 06.2017 - 05.2019
Bachelor of Arts - Finance and Accounting
Delhi College of Arts & Commerce, Delhi University
Delhi 05.2014 - 05.2017
Skills
- Logistics Management
- Air Freight Operations
- Import/Export Operations
- Customs Clearance
- Vendor Negotiation
- Process Optimization
- Team Leadership
- Supplier & Carrier Management
Certification
- Best Employee of the Year – Bridgeway Shipping (2023-2024)
- DGR Awareness (CAT 4 & 5), ATC Dubai – 2022
Languages
English
Fluent
Hindi
Fluent
Malayalam
Fluent
Spanish
Beginner
Declaration
I hereby declare that the above information is true and correct to the best of my knowledge.
Personal Information
- Date of birth: 11 July 1996
- Nationality: Indian
- Visa status: Employment Visa
- UAE Driving License: Yes
Timeline
AIR FREIGHT – PRICING & CS
Bridgeway Shipping and Clearing Services LLC
02.2021 - 10.2022
Team Lead – Air Freight
Bridgeway Shipping and Clearing Services LLC
02.2021 - 01.2026
Retail Manager – North
Mount Meru Petroleum (UG) Ltd.
01.2020 - 06.2020
MBA - International Business
University of Petroleum and Energy Studies
06.2017 - 05.2019
Bachelor of Arts - Finance and Accounting
Delhi College of Arts & Commerce, Delhi University
05.2014 - 05.2017