Dominique Gouguenheim
Dubai,UAE
Summary
Organised Executive Assistant to Chief Executive Officer, known for enhancing operational efficiency and streamlining executive workflows. Excel at managing complex schedules, coordinating high-stakes meetings, and handling confidential communications. Achieved significant improvements in executive productivity through proactive support, strategic planning, and exceptional problem-solving skills.
Overview
20
20
years of professional experience
Work history
Executive Assistant to Chief Executive Officer
Bank of Sharjah
Dubai , United Arab Emirates
06.2023 - Current
- Scheduled Board of Directors meetings, assisting with meeting materials, resources and agendas.
- Coordinated events, offering support with set-up and resources to guarantee seamless operations.
- Facilitated smooth communication between CEO and members of staff.
- Assigned work to appropriate members of staff on behalf of CEO.
- Attended meetings on behalf of executives, taking notes and recording minutes.
- Managing the CEO's calendar and scheduling appointments, meetings, and events.
- Coordinating and organizing travel arrangements for the CEO.
- Screening and managing phone calls, emails, and correspondence on behalf of the CEO, prioritizing and responding as necessary.
- Conducting research and providing summarized information on various topics to support the CEO's decision-making process.
- Assisting in the preparation and coordination of board meetings, including agenda creation, document distribution, and minute taking.
- Liaising with internal and external stakeholders, including board members, senior executives, clients, and vendors, on behalf of the CEO.
- Managing and maintaining confidential files, records, and documents, ensuring they are organized and easily accessible
- Supporting the CEO in managing projects and initiatives by coordinating activities, tracking progress, and following up on action items.
- Handling confidential information and sensitive matters with the utmost discretion and professionalism.
- Providing administrative support to the CEO, such as managing incoming/outgoing mail, coordinating office supplies, and handling other tasks as required.
Executive Assistant to President of Operations
Chalhoub Group
Dubai, United Arab Emirates
01.2023 - 06.2023
- Managed calendar for President of Operations and Chief of Staff, scheduling appointments and coordinating meetings.
- Screened and prioritised emails and meeting requests efficiently.
- Prepared briefing materials for meetings and presentations to ensure informed discussions.
- Maintained confidential files and records for President of Operations with utmost discretion.
- Liaised with internal and external stakeholders, including senior executives and clients.
- Monitored progress on key projects, providing regular updates to relevant parties.
- Acted as point of contact, fostering effective relationships across departments.
- Coordinated high-level meetings, including agenda creation and follow-up activities.
Executive Assistant to Chief Executive Officer
CST Project Management
Dubai, United Arab Emirates
07.2021 - 01.2023
- Conduct a broad variety of administrative tasks for the CEO and executive team which includes; managing several active calendars of appointments; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas. Handle confidential information that requires discretion and care decide what is appropriate to share with whom for business and personal purposes.
- Communicate on the CEOs behalf both internally and externally.
- Developed an understanding of priorities to ensure productivity daily determining appropriate course of action, referral, or response.
- Supports CEO and family directly as the go-to person for all daily needs, including, personnel hiring and management, calendar administration, travel schedules, answering calls, medical appointments, event coordination, school related duties providing comprehensive assistance towards the family in every aspect of their day to day life.
- Establish and maintain professional and personal networks within the industry.
- Responsible for building/property management, maintenance and renovation. Cross-functional work throughout the organization
Customer Relations Specialist
Idealz LLC
Dubai, United Arab Emirates
06.2020 - 06.2021
- Effectively supporting and orchestrating bug fixes throughout our e-commerce website, IOS, Android experience.
- Identifying issues or shortfalls in the user interface and suggestions for improvement for the overall user experience.
- Promote and develop sales strategies to ensure growth and increase revenue.
- Ensuring all documentation is available and in compliance with Dubai Economy guidelines.
Cabin Supervisor
Emirates Airlines
Dubai, United Arab Emirates
01.2018 - 06.2020
- Leadership and effective management of resources in line with the corporate and civil aviation rules and regulations, peer support, medical training.
- Mentoring, coaching and encouraging teams members best methodologies to ensure on-board sales targets are met, aligned with the personal and corporate goals.
- Granted Nujoum Award for perfect attendance.
First Class Cabin Crew
Emirates Airlines
Dubai, United Arab Emirates
01.2011 - 01.2018
- Providing customized service to ensure each customers needs are met and exceeded.
- Promote customers on-board sales target to increase company's annual revenue.
- Secure customers satisfaction to ensure loyalty towards the brand and the Emirates Group.
Freelance Fashion Designer
Logistik Unicorp Inc
Dubai, United Arab Emirates
01.2013 - 12.2013
- Effectively created a seasonal clothing sketching line based on the clients needs.
- Developed technical and data sheets with their specifications for its production.
- Creation and testing of prototypes to ensure final product success.
Fashion Designer
Mollie Tienda
Buenos Aires, Argentina
01.2011 - 12.2011
- Creation of product technical drawing for production.
- Responsible of layout of the store to differentiate the brand in a competitive area.
- Seasonal research to look for upcoming trends, new styles and icons associated to the targeted audience.
Events and Marketing Coordinator
Neogame SA
Paraná, Argentina
11.2008 - 05.2011
- Coordinated meetings between project members of different departments of the company to develop creative ideas to captivate the attention of new customers.
- Develop and action marketing campaigns to retain and maintain current customers, daily reporting the effects of each one to the relevant departments.
- Successful strategic planning which increased revenue on the weakest days by 38%.
Sales Executive
Afrika Cueros SA
Buenos Aires, Argentina
12.2005 - 12.2008
- Forecasting possible audience based on seasonal tourism.
- Accomplished and reached annual target sales increasing the profit of the company by 25%.
- Selection of products aligning with the audience targeted.
Education
Languages
Skills
Bachelor of Business Administration -
Universidad Siglo XXI
Buenos Aires 08.2024 -
Fashion and fabrics design - Fashion
Paideia D-156
Paraná, Argentina12.2011
Web Design Specialization
University of Michigan
07.2020
UX Design
California Institute of the Arts, UI
06.2019
Fundamentals of graphic design - Graphic Design
California Institute of the Arts
Argentina06.2019
Timeline
Bachelor of Business Administration -
Universidad Siglo XXI
08.2024 -
Executive Assistant to Chief Executive Officer
Bank of Sharjah
06.2023 - Current
Executive Assistant to President of Operations
Chalhoub Group
01.2023 - 06.2023
Executive Assistant to Chief Executive Officer
CST Project Management
07.2021 - 01.2023
Customer Relations Specialist
Idealz LLC
06.2020 - 06.2021
Cabin Supervisor
Emirates Airlines
01.2018 - 06.2020
Freelance Fashion Designer
Logistik Unicorp Inc
01.2013 - 12.2013
Fashion Designer
Mollie Tienda
01.2011 - 12.2011
First Class Cabin Crew
Emirates Airlines
01.2011 - 01.2018
Events and Marketing Coordinator
Neogame SA
11.2008 - 05.2011
Sales Executive
Afrika Cueros SA
12.2005 - 12.2008
Languages
Skills
Fashion and fabrics design - Fashion
Paideia D-156
Web Design Specialization
University of Michigan
UX Design
California Institute of the Arts, UI
Fundamentals of graphic design - Graphic Design
California Institute of the Arts