Proven Bar Supervisor with a track record of enhancing customer satisfaction and boosting revenue at Conrad Hotel Dubai. Excelled in staff management and promotional events, demonstrating exceptional team direction and upselling strategies. Skilled in policy implementation and hygiene standards, consistently improving service quality. Achieved significant stock waste reduction, showcasing adept supply management and ingredient preparation skills.
Work History
Bar Supervisor
Kimpo at Conrad Hotel Dubai
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Closed out cash register and prepared cashier report at close of business.
Purchased supplies according to expected demand.
Poured and prepared mixed drinks for over Number customers daily.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled $Amount cash on daily basis, which built trustworthiness, and loyalty with owners.
Handled cash accurately and prepared nightly deposits.
Checked ID cards and verified bar guests were of legal age.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Improved customer service rankings by resolving issues quickly and accurately.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
Cave Wine Bar at Conrad Hotel
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Obtained cash bank and stocked service bar to prepare for operation.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Kept bar presentable and well-stocked to meet customer needs.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Served high customer volumes during special events, nights, and weekends.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Completed requisitions to maintain required stock par levels.
Created attractive bar displays by strategically arranging bottles and glasses.
Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Upheld strict regulations for safe alcohol service and food safety.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Mixed unique and interesting cocktails for customers, including bar specials.
Bartender
Puro Beach at Conrad Hotel
Working directly with customers by mixing and serving drinks order and ensuring a safe and clean environment for guest. Responsibilities to include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies.
Education
Bachelor In Science In Computer Science - Computer Programming
STI Academy
Las Piñas City
05.2003
Skills
Policy development
Promotional events
Staff management
Staff scheduling
Team direction
Policy implementation
Morale building
Upselling strategies
Food handling
Employee retention
Ordering supplies
Performance improvements
Performance updates
Health and safety compliance
Supply management
Hygiene standards
Ingredient preparation
Service coordination
Timeline
Bar Supervisor
Kimpo at Conrad Hotel Dubai
Bartender
Cave Wine Bar at Conrad Hotel
Bartender
Puro Beach at Conrad Hotel
Bachelor In Science In Computer Science - Computer Programming
STI Academy
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