Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
9
9
years of professional experience
Work History
Executive Assistant to the Chief Operating Officer
Climate Change Action East Africa
03.2021 - 10.2023
Responded to all emails and other correspondence to facilitate communication and enhance business processes.
Contributed to smooth business operations by planning and organizing meetings and conferences.
Screened over 30 calls and emails and initiated actions to respond or direct messages for managers.
Documented and distributed meeting notes to identify, analyze, and improve workflows.
Created expense reports, budgets, and filing systems for management team.
Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
Prepared meeting agendas and briefing papers for members of board of directors and executive team.
Processed travel expenses and reimbursements for executive team and senior management group.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Handled confidential and sensitive information with discretion and tact.
Filed paperwork and organized computer-based information.
Executive Assistant to Executive Director
National Environment Management Authority
05.2017 - 11.2020
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Facilitated training and onboarding for incoming office staff.
Filed paperwork and organized computer-based information.
Updated and maintained confidential databases and records.
Worked with senior management to initiate new projects and assist in various processes.
Coordinated events and worked on ad hoc projects.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Wrote reports, executive summaries and newsletters.
Personal Assistant
Mr. Ronald Lwabaayi
02.2015 - 12.2017
Oversaw personal and professional calendars and coordinated appointments for future events.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Attended meetings, took notes and tracked action items.
Entrusted to handle confidential and sensitive situations in professional matter.
Maintained entire family's schedule and organized events.
Education
BBA - Business Administration
Makerere University
Kampala
11.2015
Skills
Advanced MS Office Suite
Multi-line phone proficiency
Technical Support
Mail handling
Schedule & calendar planning
Performance improvement
Administrative support
Scheduling
Travel accommodations
Sorting and labeling
Office management
Conference planning
Travel coordination
Timeline
Executive Assistant to the Chief Operating Officer
Climate Change Action East Africa
03.2021 - 10.2023
Executive Assistant to Executive Director
National Environment Management Authority
05.2017 - 11.2020
Personal Assistant
Mr. Ronald Lwabaayi
02.2015 - 12.2017
BBA - Business Administration
Makerere University
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