Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Don Tom

Don Tom

Dubai,United Arab Emirates

Summary

As a Business development Manager I support the company in broadening its reach and market presence throughout the UAE. This includes being involved in large-scale projects, mid-sized short-term projects. As a well seasoned professional with 7 years of experience in the field of interior construction of UAE region, Successfully managed multiple large-scale projects, exceeding customer expectations and generating new business. With my skills in business development, I excel at reaching out to new prospects and managing customer relationships, as well as building strong business relationships. I have developed a robust network of contacts and partners in the industry. I am passionate about creating innovative and
cost-effective solutions that match the client's vision and budget. My aim is to deliver value, quality, and satisfaction in every project I work on, ensuring client satisfaction and fostering long-term business relationships.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work history

Business development manager

NMG Dubai
Dubai, UAE
07.2025 - 12.2025
  • Developing the entire wing of sales side by closely working with CEO, Design team
  • Proactively reconnected with key contacts across my professional network, conducting personal meetings to boost brand visibility and secure a pipeline of future project opportunities.
  • Creating a structured processes effective marketing channels to drive business growth.
  • Connecting and introducing the company with real estate firms, holding companies, project management consultancies for future interior design and built requirements.
  • Prequalifying the company with major developers to be part of upcoming projects.
  • Connecting the firm with sub contractors in the market to prepare and provide estimations based on client requirements.
  • Created detailed proposals and presentations to support client engagement efforts.
  • Conducted market research to identify potential business opportunities.

Business development manager

Urban science building contracting
Dubai, United Arab Emirates
07.2024 - 06.2025
  • Prepared reports and presentations detailing business development activities and outlining new initiatives.
  • Implemented CRM systems to track client interactions and sales pipeline, improving efficiency and customer service.
  • Developed business plans to establish revenue and growth.
  • Initiating and developing new business opportunities for the company through personal network, market research.
  • Supporting the client from the initial stage of the project by providing commercial proposals, negotiations and closing the deal, and providing post handover sales support.
  • Regular market research and networking to keep updated on the market progress and connecting with proper decision makers to be on the front line to land on valuable projects.
  • Liaising with estimation and architects to prepare the best proposal as per the prospect requirements.
  • Deep understanding on the contracting market and regarding the existing competitors, Thus providing best propositions in each projects in order to win

Sales manager

VOX Capital Group & Furniture
Dubai, UAE
12.2023 - 07.2024
  • Conducting market research and analysis and to uncover new opportunities and potential business opportunities and prospective clients.
  • Generated leads to bring in new client revenue and improve bottom-line profitability.
  • Identified opportunities to drive business growth, diversification and expansion.
  • Negotiate contracts, terms, and pricing to achieve the best financial results for the business and clients.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Identified and solved complex strategy obstacles to promote growth and guide business direction.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
  • Liaising with the design, estimation and procurement team providing the best proposal and to make sure the smooth running of project throughout the period of final handover.
  • Reporting to the company CEO regarding the business updates in a weekly manner with necessary populated records.
  • Allocated teams, materials and calendar space for individual projects.
  • Managed a team of sales representatives providing necessary target, insights and training to pursue the market and to close deals.
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.

Sr. Business Development Ex. / Key Accounts Sales

I2D INTERIORS
Dubai, UAE
12.2020 - 11.2023
  • Generating new leads and identifying potential clients or customers through market research and networking.
  • Identifying new opportunities in market and reaching out to new clients.
  • Preparing and presenting tailored business proposals, including pricing, terms, and conditions, to potential clients.
  • Developing and implementing strategic plans to achieve business growth and revenue targets.
  • Engaging in negotiations with clients to secure contracts and agreements that are mutually beneficial.
  • Exploring new markets and regions for potential business expansion, including conducting feasibility studies and market entry strategies
  • Monitoring and analyzing sales and business development metrics, preparing reports, and making data-driven recommendations for improvement.
  • Building and maintaining strong professional network within industry to gain insights and potential business opportunities.
  • Effectively communicating company's value proposition to potential clients and stakeholders through presentations and other communication methods.

Business Development Executive

Amzan middle east
Dubai, UAE
01.2019 - 11.2020
  • Identifying new potential clients in the market and creating new sales leads, Respond to sales opportunities in order to maximize the revenue
  • Maintaining relationships with clients by providing support, information, and guidance
  • Researching and recommending new opportunities, recommending profit and service improvement
  • Communicating with client about their requirement in detail
  • Providing quotations after understanding the job and continues follow up
  • Preparing reports by collecting, analyzing and summarizing information about new markets and forecasting new products to our customers
  • Direct involvement and coordination with other branches (Production, design and accounts)of company to ensure the quality of service provided in each sale Contributing to team efforts by accomplishing related results as needed
  • Strong organizational, administrative and general office skills Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
  • Evaluating and boosting sales every month/ quarterly basis
  • Obtaining approvals from UAE Govt authorities

Junior Sales Executive

Amzan Neon
Dubai
04.2018 - 01.2019
  • Generated leads through cold calling, industry networking and social media to reach monthly targets.
  • Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
  • Nurtured leads through sales pipeline within target time frames.
  • Maintained close and regular contact with assigned clients to nurture long-term relationships.
  • Negotiated and closed sales to secure profitable deals and contracts.
  • Identified prospect needs and offered appropriate products and services.

Intern

Seaways Shipping & Logistics Limited
Mumbai, India
05.2016 - 08.2016

Working as a intern in seaways shipping. involving in day to day office activities, custom clearance support, admin works etc.

Education

Bachelor of Commerce - BCom

Mahatma Gandhi University
India
07.2012 - 07.2015

Diploma of Education - Logistics

Indian Institute of Logistics
Cochin
02.2016 - 05.2016

Skills

  • Business Management
  • Customer Relationship Management
  • Networking ability
  • Sales leadership
  • Complex negotiations
  • Presentations and proposals
  • Business development
  • Account management
  • New account development
  • Brand-building strategies
  • Relationship management
  • Sales training
  • Market and competitive analysis
  • Proposal writing
  • Open and clear communicator
  • Confidentiality

Languages

English
Native
Hindi
Native
Malayalam
Native

Timeline

Business development manager

NMG Dubai
07.2025 - 12.2025

Business development manager

Urban science building contracting
07.2024 - 06.2025

Sales manager

VOX Capital Group & Furniture
12.2023 - 07.2024

Sr. Business Development Ex. / Key Accounts Sales

I2D INTERIORS
12.2020 - 11.2023

Business Development Executive

Amzan middle east
01.2019 - 11.2020

Junior Sales Executive

Amzan Neon
04.2018 - 01.2019

Intern

Seaways Shipping & Logistics Limited
05.2016 - 08.2016

Diploma of Education - Logistics

Indian Institute of Logistics
02.2016 - 05.2016

Bachelor of Commerce - BCom

Mahatma Gandhi University
07.2012 - 07.2015
Don Tom