Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Software
Timeline
Generic
DONA PAUL

DONA PAUL

HR Manager, HRBP,HR Specialist,SHRM-CP
Dubai,Dubai

Summary

Certified SHRM-CP HR professional with extensive experience in the IT, healthcare, and retail industries. A high-performing, strategic thinker with over 7 years of experience in comprehensive human resource functions. Demonstrated expertise in planning, organizing, and managing HR activities, coupled with a strong ability to revise and recommend policies and procedures. Proven track record of effectively multi-tasking in dynamic, fast-paced environments while consistently meeting deadlines. Adept at aligning HR strategies with business objectives to drive organizational success as an HR Business Partner.

Overview

8
8
years of professional experience
2
2
Certifications

Work History

HR Manager

CyberKnight Technologies FZ-LLC
Dubai
8 2023 - Current
  • Developed and executed recruitment strategies to attract top cybersecurity talent across nine global regions.
  • Led the full recruitment lifecycle for technical roles, encompassing sourcing, screening, interviewing, and hiring.
  • Collaborated with hiring managers to craft tailored job descriptions that met specific role requirements.
  • Managed global HR operations, including visa processing, onboarding, exit formalities, employee engagement, and final settlements.
  • Fostered positive employee relations by addressing concerns, resolving conflicts, and promoting a healthy workplace culture.
  • Conducted comprehensive induction programs to ensure smooth onboarding and integration for new hires.
  • Spearheaded employee engagement initiatives that enhanced collaboration, recognition, and overall well-being.
  • Oversaw health insurance management by coordinating with vendors to deliver optimal employee benefits.
  • Established partnerships with educational institutions and industry associations to build a robust talent pipeline.
  • Stayed informed on cybersecurity industry trends to align recruitment, retention, and talent development strategies effectively.
  • Identified training needs and developed skill enhancement and career development programs in collaboration with leadership.
  • Ensured compliance with global labor laws and regulations across multiple regions.
  • Administered competitive employee benefits packages to attract and retain talent in alignment with industry standards.
  • Managed performance management systems, conducting reviews and providing ongoing feedback.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Handled vendor relations, maintaining strong partnerships to support HR initiatives.
  • Developed global HR policies that ensured compliance with industry standards and met organizational needs.

HR Manager

Protoclinic
Dubai
01.2021 - 08.2023
  • Handling End to End Recruitment
  • Oversee daily operations of the HR department
  • Designed compensation and benefits packages
  • Implement performance review procedures (e.g
  • Quarterly/annual and 360 evaluations)
  • Managing End-of-Services (Indemnities / Gratuities), Exit Interviews and Termination Checklists in Off-Boarding Process
  • Developed fair HR policies and ensure employees understand and comply with them
  • Implement effective sourcing, screening, and interviewing techniques
  • Assess training needs and coordinate learning and development initiatives for all employees
  • Monitor HR department's budget
  • Managing vendors
  • Organize and maintain an organized and efficient e-filing system for the department and handle documents with utmost confidentiality
  • Handle all grievance activities
  • Act as the point of contact regarding labor legislation issues
  • Manage employees' grievances
  • Knowledge Human Resources Management Systems and Applicant Tracking Systems
  • Experience/knowledge with DHA Licensing.

HR Manager

RACS, Conformity Assessment Body (CAB) and Certification Body -ESMA (Emirates Standardization & Metrology Authority)
11.2017 - 07.2019
  • Lead all HR functions (Recruitment, remunerations & benefits, training & development, performance management, compliance and project management, Grievances)
  • Supervise all administration functions & staff
  • Serve as strategic adviser for all departments on HR forecasting, business alignments, restructuring, workforce planning and expenditures
  • Conducted Talent Review and Succession planning sessions to determine organizational deficiencies and build development plans to fill gaps
  • Lead automation process of company's Human Resources Processes
  • Provide consulting and coaching to business leaders including best practices, common methodologies, and available tools regarding HR issues in the areas of organizational design, talent management and compensation
  • Prepare/develop HR Manual and Standard Operating Procedures (SOP's) related to HR department
  • Responsible for making and implementing new Sop's and policies
  • Design appropriate salary and benefits program to attract retain and inspire employees, promote fairness and equity with a view to increase employee's satisfaction with the organization thus achieving Job Satisfaction
  • Facilitate in the development of Job Descriptions and Position Specifications for various benchmark positions
  • Administer individual career and succession plans to ensure availability of qualified backups for critical positions
  • Facilitate appropriate Training and Development programs for various levels of management
  • Conduct new hire orientations and exit interviews on resigning employees and involuntarily separated employees
  • Develop Performance appraisals plan
  • Counsel's employees, supervisor and managers concerning work-related problems, conducts investigations and termination interviews
  • Monitor disciplinary action, termination, and other processes for compliance with legal and company policies
  • In charge of visa process - working in Liaison with PRO for smooth running of visa process.
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.

Business Analyst

Emerio Technologies Pvt Ltd
Chennai
05.2016 - 11.2016

Project Planning: Assist in developing project plans, timelines, and budgets. Help identify project scope, objectives, and deliverables.

Communication: Serve as point of contact for team members, stakeholders, and clients. Facilitate communication between different departments and ensure everyone is informed about project progress.

Documentation: Maintain project documentation, including meeting notes, reports, and project schedules. Ensure that all records are up-to-date and accessible.

Task Management: Monitor project tasks and deadlines, ensuring team members are on track and aware of their responsibilities. Help prioritize tasks based on project timelines.

Resource Coordination: Assist in allocating resources effectively, including personnel, equipment, and materials. Coordinate with vendors and contractors as needed.

Progress Tracking: Monitor project progress and performance metrics. Prepare regular status updates and reports for stakeholders.

Budget Management: Assist in tracking project budgets and expenditures. Help ensure projects remain within financial constraints.

Meeting Coordination: Schedule and organize project meetings, including preparing agendas and distributing meeting minutes.

Problem-Solving: Support the project team in resolving issues as they arise, facilitating discussions to find solutions.

Stakeholder Engagement: Foster positive relationships with stakeholders, ensuring their needs and expectations are understood and addressed.

Education

MBA in HR & System -

IIKM Business School

Bachelor of Science, Computer Science - undefined

Dr. G R Damodaran College of Science

Skills

  • HR processes

  • Talent Acquisition, Recruitment

  • Workforce management

  • Salary Process /Compensation

  • Labor Law

  • Performance Management

  • HR Policies

  • Training and Development

  • Grievance Handling

  • Business Administration & Reporting

  • Conflict resolution

  • HRMS - Zoho,Greythr,Emerio HRMS

Certification

SAP Consultant - Udemy Certified

Languages

English
Hindi
Tamil
Malayalam

Software

Greythr,Zoho,Drawio,Canva,MS Office suite

Timeline

SHRM-CP - SHRM Certified Professional

06-2024
SAP Consultant - Udemy Certified
01-2023

HR Manager

Protoclinic
01.2021 - 08.2023

HR Manager

RACS, Conformity Assessment Body (CAB) and Certification Body -ESMA (Emirates Standardization & Metrology Authority)
11.2017 - 07.2019

Business Analyst

Emerio Technologies Pvt Ltd
05.2016 - 11.2016

HR Manager

CyberKnight Technologies FZ-LLC
8 2023 - Current

MBA in HR & System -

IIKM Business School

Bachelor of Science, Computer Science - undefined

Dr. G R Damodaran College of Science
DONA PAULHR Manager, HRBP,HR Specialist,SHRM-CP