DONIA SHATAH
DUBAI
Summary
PERSONAL SUMMARY Professional business administrator with a background in sales, marketing, and client relations. Highly skilled in managing operational duties of business and propelling teams towards success. Prior experience in sales, receptionist and executive administration lends strong leadership abilities to my qualifications. Exemplary professional expertise and superior communication skills in both written and spoken forms.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator
Unique Smile Clinic
01.2023 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
Admin manager
Signature Plus Clinic
08.2021 - 11.2022
- Supervising the day-to-day operations of the administrative department and staff members
- Developing, reviewing, and improving administrative systems, policies, and procedures
- Prepare policies and procedures to ensure that staff members are well-trained and confident in their abilities.
Receptionist
Signature Plus Clinic
08.2020 - 11.2021
- Greeting visitors, and helping them navigate through an office
- Maintain calendars for appointments
- Booking appointments for patients coordinating with doctors, handling administrative matters related to employees, and coordinating their working hour
Sales Associate
Al Oud Al Naqi Perfumes Trading- XDESIGN
06.2019 - 08.2020
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Achieving established goals
- Directing customers to merchandise within the store
- Increasing in-store sales.
Sales Supervisor
Cosmetics Up Distribution Company
09.2017 - 10.2018
Store Manager
Boutique Clothes|Lattakia
06.2015 - 07.2017
Sales Supervisor
ZARA |Damascus
03.2013 - 05.2015
Education
Bachelor of Administration -
Tishrin University
2012
Skills
- KEY SKILLS
- Communication Skills
- Team Leadership
- Retail Software skills
- Product Knowledge
- Target Oriented Skills
- Problem Solving
- Interpersonal skills
- Performance Optimization
Timeline
Administrative Coordinator
Unique Smile Clinic
01.2023 - Current
Admin manager
Signature Plus Clinic
08.2021 - 11.2022
Receptionist
Signature Plus Clinic
08.2020 - 11.2021
Sales Associate
Al Oud Al Naqi Perfumes Trading- XDESIGN
06.2019 - 08.2020
Sales Supervisor
Cosmetics Up Distribution Company
09.2017 - 10.2018
Store Manager
Boutique Clothes|Lattakia
06.2015 - 07.2017
Sales Supervisor
ZARA |Damascus
03.2013 - 05.2015
Bachelor of Administration -
Tishrin University
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