Dora Bruce
Kumasi
Summary
Skilled Waxing Specialist and Beautician with a proven track record at American Wax Center Ladies Salon, enhancing client satisfaction through exceptional service and mastery in sugaring wax and Brazilian bikini wax techniques. Demonstrated patience and empathy, significantly boosting clientele through referrals. Committed to continuous skill improvement, ensuring top-notch service and hygiene standards.
Overview
3
3
years of professional experience
Work History
Waxing Specialist, Beautician
American Wax Center Ladies Salon
09.2023 - Current
- Maintained strict adherence to sanitation standards, minimizing the risk of infection or irritation for clients.
- Ensured high-quality treatments with thorough knowledge of various wax types and proper application techniques.
- Enhanced client satisfaction by providing exceptional waxing services with attention to detail and precision.
- Boosted clientele through effective promotion of waxing services and referral incentives.
- Educated clients on post-wax care, resulting in fewer complaints and improved overall satisfaction.
- Developed strong rapport with clients through excellent communication skills and empathetic approach during treatment sessions.
- Improved salon efficiency by maintaining a clean, organized work environment for optimal productivity.
- Assisted front desk staff with booking appointments and managing schedules, ensuring seamless operations in the salon.
Beautician Assistant
Saja Ladies Salon
06.2022 - 08.2023
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Supported senior beauticians in performing various treatments, ensuring client comfort and satisfaction.
- Collaborated with team members to plan and execute promotional events, attracting new clients and boosting salon visibility.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Played a key role in maintaining a welcoming atmosphere within the salon by greeting all clients warmly upon arrival.
- Enhanced client satisfaction by providing exceptional customer service and accurately scheduling appointments.
- Offered exceptional service and support to walk-in and scheduled customers.
Education
High School Diploma -
Pretty Glow Makeovers
Ghana-Kumasi ,Edwenase 01-2021
High School Diploma -
Christ The King Catholic Secondary School
Ghana, Obuasi05-2016
Skills
- Strong customer service
- Patience and empathy
- Ingrown hair prevention
- Professional communication
- Discretion and confidentiality
- Sugaring Wax
- Continuing education pursuit
- Hard Wax
- Brazilian bikini wax trained
- Strip waxing
- Male and female waxing
Cooking, Skipping
My health comes first that why i do not joke with my morning exercise.
Cooking and baking makes me happy.
Languages
English
Elementary (A2)
Twi
Advanced (C1)
Timeline
Waxing Specialist, Beautician
American Wax Center Ladies Salon
09.2023 - Current
Beautician Assistant
Saja Ladies Salon
06.2022 - 08.2023
High School Diploma -
Pretty Glow Makeovers
High School Diploma -
Christ The King Catholic Secondary School
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