Dorcas Metsowoda

- Assisted customers with product selection, resulting in a 15% increase in sales.

- Managed inventory, restocked shelves, and maintained a clean and organized store environment.

- Handled customer inquiries and complaints, ensuring prompt and satisfactory resolution.

- Delivered exceptional customer service in a fast-paced environment, contributing to positive customer experiences.

- Took orders, served food and beverages, and handled payments accurately.

- Assisted in training new staff members, promoting teamwork and efficiency.

- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

- Ensured accurate record-keeping with diligent data entry and database management for vital company information.

- Assisted in conducting laboratory tests and processing samples, ensuring accuracy and timeliness.

- Maintained laboratory equipment and ensured a clean and safe working environment.

- Recorded and organized test results, assisting with data entry and patient record management.