Doreen Nakandi
Beauty Advisor/ Sales Assistant
Dubai
Summary
Experienced Beauty Advisor and Hostess with strong customer service, sales, and guest relations skills. Proven ability to build customer loyalty, deliver personalized consultations, and create exceptional guest experiences. Skilled in retail operations, payment processing, merchandising, and maintaining high service standards in fast-paced environments. Reliable, professional, and committed to customer satisfaction.
Overview
9
9
years of professional experience
Work History
Beauty Advisor & Sales Associate
SIX SKINS HEALTH & BEAUTY DMCC
07.2022 - 04.2026
- Represent Six Skins brand at Sharjah International Airport Duty Free, delivering premium beauty advisory services in a fast-paced, international airport environment.
- Conduct in-depth skin and beauty consultations, identifying customer needs and recommending suitable skincare and wellness products.
- Drove sales growth through upselling and cross-selling complementary products to diverse travelers.
- Conducted product demonstrations, explaining benefits and proper usage to enhance customer confidence and boost conversion rates.
- Provide exceptional customer service by addressing inquiries, resolving concerns, and ensuring a positive shopping experience.
- Maintain strong product knowledge by staying updated on new launches, promotions, and beauty trends.
- Supported inventory management by monitoring stock levels, replenishing items, and maintaining attractive product displays.
- Participate in airport promotions, brand activations, and product launches to enhance brand visibility.
- Developed and maintained strong client relationships through tailored follow-ups and service excellence.
- Processed payments, entering sales in register for prompt customer service.
Assistant Head Hostess
Belhasa Hospitality _Table Otto
07.2019 - 05.2022
- Managed guest reservations and seating arrangements for optimal flow and customer satisfaction.
- Trained and mentored junior host staff on best practices for service excellence.
- Developed and implemented efficient hosting procedures to enhance operational efficiency.
- Collaborated with kitchen and service teams to streamline communication during peak hours.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Opened and closed seating sections according to volume of guests.
Retail Sales Associate
MAGRUDY'S ENTERPRISES LLC
01.2017 - 04.2019
- Delivered high-quality customer service in a fast-paced retail environment.
- Assisted customers with product selection and recommendations.
- Processed cash and card transactions accurately.
- Maintained store presentation and merchandising standards.
Education
Certificate in Basic Hygiene - Health And Wellness
NUCLEUS INSTITUTE DUBAI
Dubai11-2024
Diploma - Journalism
CRANE MEDIA INSTITUTE
Uganda01-2015
Skills
Customer service and engagement
Organizational skills
Cash handling and inventory management
Team collaboration
Flexibility and adaptability
Retail experience
Upselling strategies
Brand awareness
Attention to detail
Paperwork management
Sales closing techniques
Demonstration skills
Empathy and patience
Communication and interpersonal skills
References
References available upon request
PERSONAL DETAILS
- Nationality: Uganda
- Visa status: Employment Visa
- Marital status: Single
Timeline
Beauty Advisor & Sales Associate
SIX SKINS HEALTH & BEAUTY DMCC
07.2022 - 04.2026
Assistant Head Hostess
Belhasa Hospitality _Table Otto
07.2019 - 05.2022
Retail Sales Associate
MAGRUDY'S ENTERPRISES LLC
01.2017 - 04.2019
Diploma - Journalism
CRANE MEDIA INSTITUTE
Certificate in Basic Hygiene - Health And Wellness
NUCLEUS INSTITUTE DUBAI