Doreen Nuwasiima
Al falah street ,Abu dhabi
Summary
Experienced professional with focus on customer service and cash handling. Capable of creating smooth transactions and positive shopping experience through excellent communication and problem-solving skills. Committed to maintaining accuracy and providing top-notch service.
Overview
7
7
years of professional experience
Work History
Cashier
Adnoc
Abu Dhabi, Abu Dhabi
02.2020 - Current
- Maintained clean and organised workspace to ensure efficient service.
- Processed payments swiftly for improved customer experience.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Balanced till at end of day, maintaining accurate records.
- Assisted customers with enquiries to enhance their shopping experience.
- Completed [Type] forms and updated internal records for completed transactions.
- Wrapped and bagged purchases for customers to easily carry items without damage.
Sales associates
Bhs Liwa trading
Abu Dhabi, UAE
11.2017 - 10.2020
- Improved efficiency by streamlining office processes.
- Assisted colleagues for better team collaboration.
- Enhanced customer satisfaction with prompt and accurate responses.
- Fostered a positive working environment with clear communication.
- Dealt with customer queries for an elevated level of service.
- Followed written and verbal directions, managing high-volume details and tasks with accuracy.
- Independently resolved issues with resourceful research and critical thinking,
- Liaised with clients to enhance business relationships.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Utilised excellent communication skills to provide detailed product information.
- Assisted customers with product selection for optimal satisfaction.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Education
Bachelor of Arts - Journalism and Mass Communication
Kampala international university
Kampala 04.2017
Skills
- Cash register operations
- Cash handling
- Customer direction
- Product recommendations
- Payment processing
- Daily transaction summarising
- Restocking inventory
- Complaint handling
- Store merchandise stocking
- Loss prevention
- Order taking
Languages
English
Proficient
C2
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Cashier
Adnoc
02.2020 - Current
Sales associates
Bhs Liwa trading
11.2017 - 10.2020
Bachelor of Arts - Journalism and Mass Communication
Kampala international university
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