Dr Leel Aswathy Asok
Management Professional
Dubai
Summary
Versatile and results-driven professional with over 8 years of leadership, administration, and operations management experience. Skilled in streamlining workflows, implementing policies, and leading cross-functional teams to ensure efficiency and compliance. Experienced in recruitment, staff training, financial oversight, and process optimization. Adept at CRM integration, client relations, and strategic planning. Recognized for strong organizational abilities, attention to detail, and a proactive approach to problem-solving.
Overview
14
14
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Business Development & Marketing Manager
DNA GTx
Dubai
11.2024 - Current
- Managed CRM operations ensuring accurate data and seamless client communication.
- Trained and supervised staff on CRM use and workflow optimization.
- Directed content strategy and digital campaigns to support business growth.
- Delegated tasks to improve team productivity and client satisfaction.
Clinic Manager
HMC Medical Center
05.2024 - 11.2024
- Oversaw daily clinic operations, patient flow, and resource allocation.
- Ensured regulatory compliance (DHA, HAAD) and adherence to quality standards.
- Handled budgeting, financial reports, and inventory control.
- Coordinated with insurance companies for claims and billing.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Hired, trained and supervised employees to maintain team of high performers.
- Created and implemented policies to improve operational efficiency and patient care quality.
Senior Executive – Operations
Rajagiri Hospital (JCI Accredited)
01.2023 - 04.2024
- Supervised multi-department operations, compliance, and facility management.
- Monitored budgets, maintenance, and equipment allocation.
- Led a 30-member team with zero compliance violations.
- Strengthened patient satisfaction through workflow enhancements.
Assistant Relationship Manager
Niva Bupa Health Insurance
07.2022 - 12.2022
- Strengthened client relationships, achieving 20% sales growth.
- Coordinated product delivery across functions.
- Presented insights and performance reports to senior leadership.
Chief Dental Surgeon
Specialist Dental Clinic
Kerala
01.2012 - 03.2020
- Led a team of skilled professionals in providing comprehensive dental care, resulting in an increased number of satisfied patients returning for continued treatment plans.
- Streamlined clinic operations by implementing efficient scheduling and appointment management systems.
- Developed a strong referral network with other healthcare professionals in the community, resulting in increased collaboration and comprehensive patient care.
- Enhanced practice reputation through the delivery of high-quality dental services and effective patient communication.
- Improved patient satisfaction by providing comprehensive dental care and delivering exceptional treatment results.
- Built a strong professional network with local healthcare providers to increase referrals and expand the client base.
- Managed busy surgical office with 7 providers, 8 staff and 100 weekly patients.
Education
MBA - Marketing & Human Resources
TKM Institute of Management
Kollam, Kerala, India06.2022
Bachelor of Dental Surgery - Medicine
Amrita Institute of Medical Science And Research Centre
Cochin, Kerala, India01.2011
Skills
Administrative management
CRM software expertise
Team leadership development
Strong written communication skills
Customer service
Marketing analytics
Business development and planning
Customer acquisition , Relationship building and management
Advertising campaigns
Certification
Microsoft Office Specialist
Timeline
Business Development & Marketing Manager
DNA GTx
11.2024 - Current
Clinic Manager
HMC Medical Center
05.2024 - 11.2024
Senior Executive – Operations
Rajagiri Hospital (JCI Accredited)
01.2023 - 04.2024
Assistant Relationship Manager
Niva Bupa Health Insurance
07.2022 - 12.2022
Chief Dental Surgeon
Specialist Dental Clinic
01.2012 - 03.2020
MBA - Marketing & Human Resources
TKM Institute of Management
Bachelor of Dental Surgery - Medicine
Amrita Institute of Medical Science And Research Centre
Similar Profiles
Joel WilliamsJoel Williams
Games Attendant at Gamer GTXGames Attendant at Gamer GTX
Soham PatelSoham Patel
Accounting Clerk at Gtx LogisticsAccounting Clerk at Gtx Logistics
Justin FloresJustin Flores
Operations Manager at GTX PlumbingOperations Manager at GTX Plumbing
Jayalakshmi GajendranJayalakshmi Gajendran
Submission/Resubmission Officer - Coding at Aster DM HealthcareSubmission/Resubmission Officer - Coding at Aster DM Healthcare
MUHAMMED SHAZ K NMUHAMMED SHAZ K N
Account Executive And Sales at GOLDEN KICK GENERAL TRADING LLCAccount Executive And Sales at GOLDEN KICK GENERAL TRADING LLC