Dr. Muna Bassay
Current Location: Dubai
Summary
Visionary Healthcare Executive with a strong record of leading complex organizations through strategic transformation, operational excellence, and sustainable growth. Proven expertise in clinical program development, quality improvement, and regulatory accreditation across multidisciplinary settings. Skilled in driving financial performance, optimizing care delivery, and building high-performing, cross-functional teams. Adept at navigating dynamic healthcare environments, advancing institutional reputation, and leading innovation to improve patient outcomes and organizational resilience.
Overview
13
13
years of professional experience
Work history
Chief Executive Officer
Confidential Luxury Healthcare Group
Dubai, U.A.E
02.2025 - Current
- Strategic Growth: Leading roadmap for regional expansion across GCC and broader MENA region, identifying strategic partnerships and securing high-value locations for future development.
- Brand & Experience Design: Developing a premium healthcare brand that combines clinical excellence with luxury service standards, delivering highly personalized patient experiences.
- Clinical & Operational Innovation: Collaborating with international experts to integrate advanced diagnostics and cutting-edge medical protocols within a regulatory-compliant, high-end care environment.
- Team & Culture: Building and leading a multidisciplinary team of top-tier medical, operational, and hospitality professionals to deliver best-in-class outcomes and service.
- Investor Relations: Managing relationships with private investors and key stakeholders to drive funding, performance reporting, and long-term scalability.
Senior Director, Clinical Operations
Sheikh Shakhbout Medical City | Mayo Clinic
Abu Dhabi, UAE
11.2022 - 10.2024
- Pioneered launch of advanced services in top-tier healthcare facility, driving 50% revenue increase.
- Managed P&L budget of AED 10M, ensuring financial health and sustainability.
- Integrated 25 Clinical Pathways and Patient Journey maps to elevate standard of care.
- Established strategic partnerships, increasing patient volume by 56% over two years.
- Implemented 8 organizational improvement initiatives to optimize operational efficiency.
- Led design and execution of clinical programs and quality initiatives aligned with accreditation benchmarks.
- Boosted team productivity by 80% through goal-oriented leadership and performance reviews.
- Introduced 10 innovative solutions, cultivating culture of creativity and proactive problem-solving.
- Revamped reporting frameworks for data-driven decision-making across departments.
Director, Healthcare Operations
TAHPI
Dubai, UAE
12.2019 - 08.2022
- Directed clinical commissioning of Aman Hospital, 105-bed luxury facility, completed in 12 months.
- Oversaw planning for medical services, staffing, and information systems with team of 20.
- Developed Clinical Pathways and Patient Journey maps to elevate patient care standards.
- Conducted financial forecasting and monitored resource utilization across clinical operations.
- Led hospital commissioning training programs for healthcare professionals and executives.
Director, Clinical Operations
SS Lootah Group
Dubai, UAE
02.2018 - 01.2019
- Accelerated project delivery for 300-bed hospital and day surgery center through strategic planning.
- Managed contracts and budgets, ensuring compliance and ethical practices.
- Facilitated interdepartmental collaboration, improving team performance and service quality.
- Strengthened client relationships and enhanced satisfaction through responsive service delivery.
Clinic Director | Medical Director
Al Futtaim Health
Dubai, UAE
03.2017 - 01.2018
- Launched premier aesthetic and hair transplant day surgery center on schedule.
- Increased clinic profitability by 35% via cost control and expanded services.
- Recruited and developed skilled clinical team aligned with strategic goals.
- Maintained compliance with international standards through continuous policy updates.
CEO | Medical Director
Your Health Medical Center
Dubai, UAE
01.2013 - 11.2016
- Achieved 25% business growth by implementing strategic and operational improvements.
- Drove 50% increase in revenue with innovative service offerings.
- Improved brand recognition and market reach through digital marketing campaigns.
- Developed partnerships and established key business development strategies.
Education
Master of Business Administration - Business
University of Wales
U.KDoctor of Medicine - Medicine
Dubai Medical University
U.A.ELicentiate degree - Medicine
ECFMG
U.S.ASkills
- Operational Excellence in Healthcare & Longevity
- Revenue Growth
- Strategic Planning & Execution
- Clinical Program Design
- Cross-functional Team Leadership
- Quality Improvement & Accreditation
- Budgeting, Forecasting & P&L Management
- Policy & Procedure Development
- Market Expansion Strategies
- Innovation & Change Management
Timeline
Chief Executive Officer
Confidential Luxury Healthcare Group
02.2025 - Current
Senior Director, Clinical Operations
Sheikh Shakhbout Medical City | Mayo Clinic
11.2022 - 10.2024
Director, Healthcare Operations
TAHPI
12.2019 - 08.2022
Director, Clinical Operations
SS Lootah Group
02.2018 - 01.2019
Clinic Director | Medical Director
Al Futtaim Health
03.2017 - 01.2018
CEO | Medical Director
Your Health Medical Center
01.2013 - 11.2016
Master of Business Administration - Business
University of Wales
Doctor of Medicine - Medicine
Dubai Medical University
Licentiate degree - Medicine
ECFMG
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