Dr Prem Ananth
Dubai,UAE
Summary
Dynamic professional with a strong foundation in leadership skills and team leadership, adept at driving profit growth strategies and enhancing client account management. Proficient in Microsoft Excel and financial reporting, with a proven track record in strategic planning and issue resolution. Experienced in digital marketing and employee training capability, committed to leveraging these skills for continued professional development and organisational success.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work History
Vice-President
Phonixx Assurance Gulf LLC
Dubai, United Arab Emirates
01.2025 - Current
- Undertook training sessions to enhance team capabilities and productivity.
- Implemented robust financial policies, ensuring regulatory compliance.
- Collaborated closely with clinical staff to ensure accurate coding for procedures.
- Driven improvements in the denial management process through strategic initiatives.
- Spearheaded revenue cycle improvement initiatives, enhancing financial performance.
- Improved transparency in pricing by developing comprehensive cost estimates for patients.
- Worked collaboratively with finance department to assure accurate budget projections.
MANAGER - HEALTH INSURANCE OPERATIONS
NEW INDIA ASSURANCE
Muscat
08.2023 - 01.2025
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution
- Maintained smooth-running business operations by delegating priorities to staff abilities
- Led and managed administrative staff to maintain smooth daily operations
- Planned and managed resources and budget to support and deliver objectives
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees
- Upskilled staff through targeted training opportunities, enhancing team capabilities
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget
- Resolved conflicts by acting as mediator and rule enforcer as appropriate
OPERATIONS MANAGER
NATIONAL LIFE AND HEALTH INSURANCE COMPANY SAOG - UAE
Dubai
05.2019 - 08.2023
- Supervised daily operations, acting as point of contact for any queries or obstacles
- Maintained smooth-running business operations by delegating priorities to staff abilities
- Led and coached team leaders to meet performance targets and deliver operational excellence
- Established and communication daily priorities to guide team activities
- Developed, recommended and implemented strategies to improve employee work quality and speed
- Streamlined processes to improve and optimize office operations
- Managed and motivated high-performing teams for successful KPI attainment
- Analysed financial data to track and achieve budget targets
OPERATIONS TEAM LEAD
VIPUL MEDCORP TPA PVT LTD
Chennai
05.2015 - 04.2019
- Trained new hires and set up mentoring relationships to drive team performance
- Monitored and improved team performance to ensure operational targets were met or surpassed with consistency
- Improved workplace safety to reduce accidents and near-misses
- Analysed operations data to identify process gaps and successfully implement change
- Aided senior leadership by recommending corrective actions and improvements to company operations
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity
- Logged daily activities and notable incidents during production shifts
SENIOR MEDICAL OFFICER
VIDAL HEALTH INSURANCE TPA PRIVATE LIMITED
Chennai
04.2013 - 05.2015
- Interpreted diagnostic test results for deviations from normal
- Handled all claims and communications within established service level agreements
- Managed large client portfolio, prioritising claims in line with complexity and demand
- Built and managed effective internal and external relationships with all involved parties
- Stayed updated on market trends for local area and similar property types
- Compiled detailed lists and analyses of claimant personal property
MEDICAL OFFICER
MEDIASSIT TPA PVT LTD
Chennai
02.2011 - 03.2013
- Created detailed and accurate reports covering value, estimation factors and methodologies
- Maintained strict confidentiality when dealing with sensitive client information, ensuring staff members followed suit
- Provided claims advice to clients, managing expectations and explaining claims processing timelines
- Handled all claims and communications within established service level agreements
EMERGENCY PHYSICIAN
BILLROTH GROUP OF HOSPITALS
Chennai
09.2010 - 11.2011
- Applied patient-centred approach to emergency treatment
- Supported continuity of care and drove positive patient outcomes with thorough assessments and clear communication between care teams
- Interviewed patients before, during and after procedures to maintain current knowledge of relevant conditions
Education
M.B.B.S - M.D
SARATOV STATE MEDICAL UNIVERSITY
10.2003 - 06.2010
M.B.A - Hospital Management
SARVEPALLI RADHAKRISHNAN UNIVERSITY
05.2020 - 09.2022
Skills
- Leadership skills
- Team Leadership
- Microsoft Excel
- Client account management
- Strategic planning
- Issue resolution
- Financial reporting
- Digital marketing
- Profit growth strategies
- Employee training capability
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Personal Information
- Nationality: Indian
- Marital status: Married
- Visa status: Employment Visa
Languages
English
Advanced (C1)
Russian
Upper intermediate
Tamil
Proficient (C2)
Hindi
Intermediate
Timeline
Vice-President
Phonixx Assurance Gulf LLC
01.2025 - Current
MANAGER - HEALTH INSURANCE OPERATIONS
NEW INDIA ASSURANCE
08.2023 - 01.2025
M.B.A - Hospital Management
SARVEPALLI RADHAKRISHNAN UNIVERSITY
05.2020 - 09.2022
OPERATIONS MANAGER
NATIONAL LIFE AND HEALTH INSURANCE COMPANY SAOG - UAE
05.2019 - 08.2023
OPERATIONS TEAM LEAD
VIPUL MEDCORP TPA PVT LTD
05.2015 - 04.2019
SENIOR MEDICAL OFFICER
VIDAL HEALTH INSURANCE TPA PRIVATE LIMITED
04.2013 - 05.2015
MEDICAL OFFICER
MEDIASSIT TPA PVT LTD
02.2011 - 03.2013
EMERGENCY PHYSICIAN
BILLROTH GROUP OF HOSPITALS
09.2010 - 11.2011
M.B.B.S - M.D
SARATOV STATE MEDICAL UNIVERSITY
10.2003 - 06.2010
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