Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Dr Syed Kamran Akhtar

Dubai,UAE

Summary

Seeking a career oriented position with a professionally managed organization where my education utilized for dedicated health care industry. A position where talent, sense of responsibility, commitment and output of work is required along with personal and professional experience. Experienced analyst with background in delivering end-to-end IT systems and business change projects. Friendly and motivating leader experienced in overseeing cross-functional teams to analyse impacts of technological change. Creates tailored solutions to core business challenges. Analytical and motivated individual with keen desire to gain work experience and learn from business analysis team. Knowledgeable about data modelling practices and performing company-wide research projects. Seeking to launch career with company offering opportunities for professional development.

Overview

16
16
years of professional experience

Work history

Business Analyst and Project Manager

NEXtCARE, Allianz Partners
12.2018 - Current
  • Project Management Office in a reputed Third Party Administration, which deals mainly with Insurance administration industry
  • Manage Projects related to Insurance Regulatory Authority to ensure compliance.
  • Led cross-functional teams in analyzing technological changes to understand operational impact.
  • Liaised with stakeholders to verify technology alignment, recommending solutions against project specifications.
  • Collaborated throughout systems development lifecycles, from requirements gathering to production releases.
  • Communication with Health Insurance Authorities for all mandates and new requirements
  • Ensuring all the requirements are being met by my Organization
  • Communications with Business on the changes and process improvement
  • Propose solution direction to the requested stakeholders.
  • Refine the solution with technical team to have it DOR (Definition of Ready)
  • Involve in the Transformation activities with business
  • Ensure to have the requirements implemented smoothly being all stakeholders involved in the change processes
  • Support on Post Implementation of the Projects.
  • Documented process flows and implemented requirements for functional improvements.

Supervisor

NEXtCARE, Allianz Partners
04.2008 - 11.2018
  • In a reputed Third Party Administration which deals mainly with Health Insurance Dubai.
  • Responsible for the verbal preauthorization team for admissions and Outpatient services
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Offered instruction, coaching and motivation for enhanced team morale.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
  • Responsible for Inpatient admission and adjudications of claims in medical review team
  • Part of Internal and External Audit team for evaluation of team s performance as well as provider's performance respectively
  • Monitor team performance and improve their skills by sharing material and guiding on claims adjudication
  • Internal Audit of calls received for pre approvals and follow ups to improve the quality of performance of the team as well as satisfaction of the customers.

Intern Doctor

Government Hospital, UAE
03.2007 - 03.2008
  • Responsible for the admission of patients and the filling of patient prescriptions
  • Performed detailed discharge planning tasks including preparing discharge summaries and [Task], ensuring cohesive handover of care.
  • Ordered and interpreted investigations, utilizing exceptional communication skills to provide relevant findings to patients.
  • Performed diligent surgical care tasks including pre-operative evaluation, operative management and post-operative care.
  • Safely prescribed and administered medications including analgesia, intravenous fluids etc.
  • Designed individualized plans with patients for various illnesses, working closely with specialists and care providers for best treatments.
  • Responsible for History Taking and examination with differential diagnosis.
  • Performed minor biopsies, Lumbar Puncture and administered patient injections.
  • Collected, stored and retrieved patient data.
  • Conducted patient interviews to elicit registration information
  • Relate well to people from a variety of cultures and social backgrounds.

Education

Bachelor of medicine and bachelor of surgery -

Gulf Medical University
Ajman

LOMA Part 1_Insurance industry related course -

Loma School of Business Canada

Project Mangement -

35 hours of Project Management Study

Linked In learning certifications -

Linked In learning certification

Higher Secondary School -

International School Jeddah, Saudi Arabia
Jeddah

Skills

  • Computer skills with good experience in Microsoft Word, Visio, Excel and Microsoft Power Point
  • Agile Methodologies and Waterfall Project Management
  • Data analysis
  • Business systems analysis
  • Employee management
  • High-value project management
  • User acceptance testing
  • Business planning
  • Scope and project definition
  • Process mapping
  • Workflow analysis
  • Revenue development
  • Agile methodologies
  • Operations analysis
  • Jira

Languages

English
Advanced
C1

Timeline

Business Analyst and Project Manager

NEXtCARE, Allianz Partners
12.2018 - Current

Supervisor

NEXtCARE, Allianz Partners
04.2008 - 11.2018

Intern Doctor

Government Hospital, UAE
03.2007 - 03.2008

Bachelor of medicine and bachelor of surgery -

Gulf Medical University

LOMA Part 1_Insurance industry related course -

Loma School of Business Canada

Project Mangement -

35 hours of Project Management Study

Linked In learning certifications -

Linked In learning certification

Higher Secondary School -

International School Jeddah, Saudi Arabia

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Dr Syed Kamran Akhtar