Nisha Lizel Menezes
Dubai,UAE
Summary
Results-driven professional with a strong foundation in resilience and flexibility, excelling under pressure. Exceptional verbal and written communication skills, proficient in Microsoft Office, and dedicated to customer service excellence. Demonstrates ability to work independently and collaboratively, with quick learning and diligent task execution. Leadership capabilities and a goal-oriented mindset focused on driving success in dynamic environments.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Holiday Consultant
Bizness Klass Ventures
Karnataka, India
04.2022 - 06.2023
- Developed detailed FIT, group, and corporate travel itineraries covering all aspects of travel.
- Managed bookings for flights, hotels, and car rentals while overseeing passport and visa processes.
- Calculated total travel costs and produced customised quotations to meet client budgets.
- Provided comprehensive travel advisories on local customs, documentation, and safety protocols.
- Coordinated ground transfers and delivered on-site support, resolving real-time travel challenges.
- Maintained accurate records, managed reception duties, and performed various administrative tasks.
- Delivered outstanding client service, resulting in positive feedback and repeat business.
INTERN - TERMINAL OPERATIONS DIVISION
Mangalore International Airport
Mangalore, India
02.2022 - 03.2022
- Supported terminal operations.
- Supported passenger flow management.
- Performed daily terminal and airside inspections.
- Assisted in gate assignment coordination.
- Participated in incident response.
- Collected and analyzed passenger feedback.
- Managed administrative and data-entry tasks.
- Collaborated with operations, security, maintenance, and airline staff.
Education
Master of Business Administration - Busniness
IU International University of Applied Sciences
Germany 04.2024 - 09.2025
BACHELOR OF BUSINESS ADMINISTRATION - AVIATION MANAGEMENT
Srinivas University
08.2019 - 06.2022
Skills
- Resilience and drive
- Ability to perform under pressure
- Flexibility and adaptability
- Verbal and written communication
- Independent and team collaboration
- Quick learning
- Diligence
- Customer service excellence
- Leadership skills
- Proficiency in Microsoft Office
Certification
- Completed Terminal Operations internship with Adani certification.
- Certified in 'Managing the Future of Air Transport' and 'Sales & Marketing in Airlines' via Aviationia.
- Training in Digital Marketing.
Languages
English
Hindi
Kannada
German (conversational)
Personal Information
- Passport Expiry Date: 11/21/31
- Date of birth: 10/20/01
- Marital status: Single
- Religion: Christianity
References
References available upon request.
Timeline
Master of Business Administration - Busniness
IU International University of Applied Sciences
04.2024 - 09.2025
Holiday Consultant
Bizness Klass Ventures
04.2022 - 06.2023
INTERN - TERMINAL OPERATIONS DIVISION
Mangalore International Airport
02.2022 - 03.2022
BACHELOR OF BUSINESS ADMINISTRATION - AVIATION MANAGEMENT
Srinivas University
08.2019 - 06.2022
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