Summary
Overview
Work History
Education
Skills
Timeline
Generic

Détorguéma BAKINAM

Dubai

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

salesperson

french cakes
Dubai, DU
12.2022 - Current
  • Logged reports, expenses, receipts, and sales in company database.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

waiter

restaurant RUKHN AL HAYAT
Sharjah, SH
09.2022 - 11.2022
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Met with chef to review daily specials and menu changes.
  • Informed customers about daily and seasonal specials.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Answered customers' questions, recommended items, and recorded order information.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.

Education

High School Diploma - droit

university of kara
kara
10.2012 - 07.2016

Skills

    Customer care

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Timeline

salesperson

french cakes
12.2022 - Current

waiter

restaurant RUKHN AL HAYAT
09.2022 - 11.2022

High School Diploma - droit

university of kara
10.2012 - 07.2016

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Détorguéma BAKINAM