DUAA KHALIFA
Dubai,United Arab Emirates
Summary
Accounting and finance professional with international experience across Canada and the UAE, specializing in VAT, invoicing, and financial reporting. I hold a Master’s degree in Accounting and recently completed a VAT Diploma from PwC Academy, strengthening my expertise in UAE VAT compliance, filings, and advisory support. Known for accuracy, strong Excel skills, and ERP systems experience. Currently seeking opportunities in accounting, VAT, or finance roles where I can add immediate value.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Operations & Administrative Coordinator (Title Officer)
FCT
Oakville, Canada
11.2024 - 02.2025
- Managed high-volume inbound service requests while maintaining strict service-level standards.
- Coordinated with lenders, lawyers, and internal teams to resolve file-related inquiries efficiently.
- Prepared and reviewed documentation packages ensuring accuracy and compliance.
- Prioritized rush requests while meeting tight deadlines.
- Conducted regular audits of administrative processes and recommended improvements where necessary.
Junior Operations & Administrative Coordinator (Junior Title Officer)
FCT
Oakville, Canada
04.2024 - 11.2024
- Prepared and reviewed documentation in line with underwriting and policy guidelines.
- Performed daily quality control checks supporting audit requirements.
- Handled high-volume calls with professionalism and efficiency.
- Maintained accurate reporting, filing, and data entry.
- Collaborated with cross-functional teams to improve workflows.
- Assist in the preparation of document packages and reports, ensuring all necessary documentation is accurate, complete, and submitted promptly.
- Working to meet and exceed customer needs and expectations. Elevate unresolved issues or any service-related challenges to the department manager to ensure swift resolution.
Invoicing Specialist
Radiant Global Logistics (Canada) Inc.
Mississauga, Canada
11.2022 - 09.2023
- Reviewed and verified invoices against contracted rates and supporting documents.
- Coordinated with operations teams to confirm charges prior to billing.
- Resolved billing discrepancies and improved invoicing accuracy.
- Supported Accounts Receivable collections and Accounts Payable cycles.
- Maintained invoicing data using billing systems and Excel.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Gather and review supporting documents such as purchase orders (PO), bills of lading (B.O.L), and proof of delivery (POD) to ensure the completeness of invoices.
- Coordinating with other departments to make sure all paperwork is thoroughly managed.
Accounts Assistant
Reza Food Services Co. Ltd
Jeddah, Saudi Arabia
07.2019 - 07.2020
- Managed daily AP and AR transactions.
- Prepared invoices and purchase orders using ERP systems.
- Assisted in budget preparation and variance analysis.
- Maintained organized financial documentation.
- Supported management reporting and administration.
- Providing administrative assistance to clients, accountants, and management.
- Responding to customer inquiries and suppliers.
Education
Master's Degree - Accounting
Case Western Reserve University
USABachelor's degree - Accounting
King AbdulAziz University
Saudi Arabia 04.2001 - /2011
Skills
- UAE VAT Compliance
- VAT Documentation
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Invoicing & Billing
- ERP Systems (SAP)
- Microsoft Excel (Advanced – Pivot Tables)
- Audit Support
- Vendor & Customer Management
Websites
Certification
VAT Diploma – PwC Academy Middle East | 2025
Timeline
Operations & Administrative Coordinator (Title Officer)
FCT
11.2024 - 02.2025
Junior Operations & Administrative Coordinator (Junior Title Officer)
FCT
04.2024 - 11.2024
Invoicing Specialist
Radiant Global Logistics (Canada) Inc.
11.2022 - 09.2023
Accounts Assistant
Reza Food Services Co. Ltd
07.2019 - 07.2020
Bachelor's degree - Accounting
King AbdulAziz University
04.2001 - /2011
Master's Degree - Accounting
Case Western Reserve University