Dulaj Madushan

Talented Head Waiter successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing efficiently with demanding customer requests. Creative problem-solver skilled in time management and preparatory work.

 Approach and greet the customers.
 Escort the customers to the table, seat them and present the menu.
 Make menu recommendations of special dishes & drinks.
 Monitoring dining area activities.
 Check with the customers are satisfied with their meals.
 Handling financial transactions and processing payments.

 Assigning tasks to other servers.
 Handling customer concerns.
 Maintain a high level of cleanliness and organization in the dining area.
 Oversee and coordinate the activities of the staff during the shifts.
 Training new employees.

 Monitoring inventory levels and restocking as needed.