GIMHANI KESHARA
Office Assistant /Receptionist/ Sales Assistant
Dubai,DU
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills..
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Receptionist
Hotel Tpaz
Sri Lanka , Kandy
12.2021 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Responded to inquiries from callers seeking information.
- Scheduled and confirmed appointments and meetings for senior management team.
- Maintained building security by monitoring logbook and issuing visitor badges.
- Resolved customer problems and complaints.
Executive Sales Assistant
Softlogic Holdings
Sri Lanka
12.2019 - 12.2021
- Progressed sales through to completion by working closely with customer relations, production team and marketing.
- Overcame potential objections of prospective customers using expert product knowledge and persuasive communication skills.
- Boosted revenue from existing accounts by reaching out regularly to check on needs and promote new offerings.
- Helped sales professionals build successful sales campaigns to reach target audience with consistent branding.
- Stayed organized and on top of sales activities through regular CRM tracking.
- Created sales proposals and delivered presentations to high-level decision-makers.
- Promoted teamwork and culture of mutual accomplishment with new sales team members.
- Achieved sales targets by prospecting, qualifying and converting leads.
- Optimized sales approaches based on account, competitor and general market trends.
- Set competitive and profitable prices for products and services to maximize revenue.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Kept detailed records of daily activities through online customer database.
- Opened new merchandise and stocked sales floor racks and shelves.
- Consulted with businesses to supply accurate product and service information.
Education
Bachelor -
Britishway English Academy
Sri Lanka 01.2017 - 01.2018
International Cabin Crew
Sri Lanka 11.2019 - 01.2020
G.C.O - O/L
Sri Lanka
G.C.O - A/L
Sri Lanka
Skills
Customer and client relations
Accomplishments
• Re-organized something to make it work better
• Identified a problem and solved it
• Come up with a new idea that improved things
• Developed or implemented new procedures or systems
• Worked on special projects
• Received awards
• Been complimented by your supervisor or co-workers
• Increased revenue or sales for the company
• Saved money for the company
• Saved time for the company
• Contributed to good customer service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist
Hotel Tpaz
12.2021 - Current
Executive Sales Assistant
Softlogic Holdings
12.2019 - 12.2021
International Cabin Crew
11.2019 - 01.2020
Bachelor -
Britishway English Academy
01.2017 - 01.2018
G.C.O - O/L
Sri Lanka
G.C.O - A/L
Sri Lanka
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