Easter Pariyar
Dubai
Summary
Service-oriented hospitality professional with over 5 years in food and beverage across diverse markets including the UAE, Singapore, and Myanmar. Delivers attentive service in fast-paced environments while upholding hygiene standards. Strong communicator and team player, skilled in problem-solving and dedicated to enhancing guest satisfaction.
Overview
8
8
years of professional experience
Work History
Waitress Assistant
Layaly Arabia Hospitality Service
Dubai
06.2024 - Current
- Accurately took food and beverage orders, ensuring prompt delivery and guest satisfaction.
- Delivered attentive service to guests, enhancing their experience in a high-volume catering environment.
- Guided guests with menu recommendations and accommodated special requests to meet their preferences.
- Coordinated with kitchen and service teams to ensure smooth operations during busy service periods.
- Handled customer feedback and supported service recovery.
- Maintained cleanliness and hygiene standards in dining and service areas.
Waitress
Bamboo Cafe
Kathmandu, Nepal
01.2022 - 02.2024
- Provided friendly and efficient service in fast-paced food court, enhancing customer experience.
- Coordinated service for multiple tables, ensuring timely order processing and customer satisfaction.
- Processed cash and card transactions accurately using POS systems.
- Maintained organized and clean service areas in compliance with food safety standards.
- Cultivated positive customer relationships through effective communication and attentive service.
Waitress
Bagaicha
Kathmandu, Nepal
04.2018 - 07.2019
- Served food and beverages efficiently, ensuring high presentation standards to delight customers.
- Delivered table service and guided guests in menu selection to enhance dining experience.
- Maintained high levels of customer satisfaction through attentive service.
- Coordinated daily operations, including table setup, cleaning, and restocking supplies to maintain smooth service flow.
- Collaborated with baristas and kitchen staff to facilitate efficient service.
Education
Certificate of Higher Education - Computer Science Management
Suvatara 3 Angels School
Kathmandu, Nepal01-2024
Skills
- Order Taking & POS Operation
- Food & Beverage Knowledge
- Cash Handling
- Service recovery
- Customer Service Excellence
- Team Coordination
- Time Management
- Strong Communication
- Friendly & Professional Attitude
- Guest relations
Personal Information
Available: Immediately
Languages
English
Intermediate
B1
Timeline
Waitress Assistant
Layaly Arabia Hospitality Service
06.2024 - Current
Waitress
Bamboo Cafe
01.2022 - 02.2024
Waitress
Bagaicha
04.2018 - 07.2019
Certificate of Higher Education - Computer Science Management
Suvatara 3 Angels School