EBENEZER BAIDOO
Abu Dhabi
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Cleaning Supervisor
Adnh compass
10.2021 - Current
- Improve workplace and employee efficiency by 23% through automated cleaning script
- Trained and mentored 36 staffs including 2 team leaders on expected standards and quality of general cleaning, health and safety requirements and equipment operation
- Increased employee performance by 30% through effective supervision and training
- Assigned 2 housekeeping staffs to specific shifts and room blocks based on abilities and daily requirements
- Investigated guest complaints and resolved issues to increase customer satisfaction to established 90% trust
- Reduced cases of vandalism by 25% in a month by implementing measures such as Analysis and problem solving methods.
Team Leader
ADNH Compass
06.2021 - 08.2021
- Identified faults in cleaning equipment and reported to the management team, resulting in a 50% reduction in equipment downtime
- Implemented a new cleaning schedule to reduce cleaning time by 24%, resulting in improved efficiency
- Resolved customer complaints by proactive communication, resulting in a 25% increase in positive reviews on TripAdvisor
- Introduced new cleaning method for carpets resulting in a 30% decrease in workload, increasing team productivity.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
High School Certificate in General Science - General Science
Aduman Senior High School
Kumasi-Ghana06.2017
Skills
- Excel
- MS WORD
- Strong analyst
- Exceptional Attention To Detail
- Strong Work Ethic
- Effective Communication Skills
- Team Work
- Attention to Detail
- Supervision
- Job Tracking
- Staff Training and Development
Accomplishments
- Boosted workplace efficiency by 23% with innovative script.
- Trained 36 employees, enhancing performance by 30%.
- Cut equipment downtime 50% by proactive fault identification.
- Introduced carpet cleaning method, reducing workload by 30%.
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Arab
Elementary (A2)
Certification
- Certified Lean Sixsigma Yellowbelt, International Management Consultancy - four months
- Cleaning supervisor , ADNH Compass LLC
- Team Leader, ADNH Compass LLC
- Diploma in Project management , E-learning college
Timeline
Cleaning Supervisor
Adnh compass
10.2021 - Current
Team Leader
ADNH Compass
06.2021 - 08.2021
- Certified Lean Sixsigma Yellowbelt, International Management Consultancy - four months
- Cleaning supervisor , ADNH Compass LLC
- Team Leader, ADNH Compass LLC
- Diploma in Project management , E-learning college
High School Certificate in General Science - General Science
Aduman Senior High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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