A time conscious personnel who takes her work serious and makes sure to bring a satisfying and successful work in the required time. My years of experience in hospitality has taught me a great deal about dealing with customers I have developed a strong problem solving skills and knowing my guest well-being it difficult or a free type outgoing guest and memorizing their specials. My approach to customer service is to take personal responsibilities for providing the customer with efficient and prompt service starting with carefully listening to the customers' needs determine how I can best fulfill these needs doing what needs to be done to meet the customer's expectation and taking ownership of the customer experience.
Overview
40
40
years of professional experience
Work History
Chef de Partie
Five Star Labadi Beach Hotel
01.2019 - Current
Supervised kitchen operations, ensuring adherence to food safety and quality standards.
Developed and executed seasonal menu items, incorporating local ingredients and culinary trends.
Trained junior kitchen staff on techniques and best practices for efficient food preparation.
Collaborated with front-of-house team to enhance customer dining experience through timely service.
Chef
Five Star La Palm Royal Beach
01.2019 - Current
Chef
Dynasty Chinese Restaurant
01.2018 - Current
Chef
Chkula Restaurant
01.2018 - Current
Chef
Haben Restaurant
01.2018 - Current
Chef
Papa Ye Restaurant
01.2018 - Current
Chef
Franklin
01.2018 - Current
Chef
Kempinski Hotel Gold Coast City Accra
01.1986 - Current
menu planning, food prep/cooking, staff leadership, inventory/cost control, and maintaining strict food safety/hygiene, focusing on quality, efficiency, and customer satisfaction, from creating recipes to managing kitchen operations and budgets.
Analyzed customer feedback to refine recipes and improve overall dining offerings consistently.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Maintained well-organized mise en place to keep work consistent.
Handled and stored food to eliminate illness and prevent cross-contamination.
Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
Developed innovative recipes, attracting new clientele and increasing overall sales.
Education
NVTI Grade 1 and 2 - undefined
01.2010
Obuasi Secondary Technical - undefined
01.2009
La Jbasic School HS (BECE) - undefined
01.2007
Skills
Passionate
Forward thinking
Focus
Hard working
Time management
Fast learner
Clean and neat
Responsible
Reliable
Organized
Outgoing
Energetic
Ambitious
Event planning
Donor outreach
Available to work all days
Willing to commute
Able to learn new skills
Adaptability
Clean smart appearance
Personal hygiene awareness
Experience in food and beverage environment
Clerical Support
Flexible Schedule
Community Engagement
Relationship Building
Accomplishments
Increased productivity by revamping workflow and restructuring line.
Languages
English
Twi
DUTCH
Intermediate (B1)
Timeline
Chef de Partie
Five Star Labadi Beach Hotel
01.2019 - Current
Chef
Five Star La Palm Royal Beach
01.2019 - Current
Chef
Dynasty Chinese Restaurant
01.2018 - Current
Chef
Chkula Restaurant
01.2018 - Current
Chef
Haben Restaurant
01.2018 - Current
Chef
Papa Ye Restaurant
01.2018 - Current
Chef
Franklin
01.2018 - Current
Chef
Kempinski Hotel Gold Coast City Accra
01.1986 - Current
NVTI Grade 1 and 2 - undefined
Obuasi Secondary Technical - undefined
La Jbasic School HS (BECE) - undefined
References
Ernest Obeng, 0244160083
Professional Skills Summary
Passionate
Forward thinking
Focus
Hard working
Key Skills And Competences
Available to work all days and in the evening
During weekdays as well as weekends
Willing to commute home at right time
Able to learn new skills and adapt to F.O.H environment
Clean smart appearance and awareness of high standard of personal hygiene
Experience of working within food and beverage (F and B) environment
Can work with few staff to bring satisfying result
Clerical Support
Flexible Schedule
Community Engagement
Relationship Building
Personal Information
Date of Birth: 1981-01-21
Gender: Male
Nationality: Ghanaian
Marital Status: Married
Availability: Available to work all days and in the evening, during weekdays as well as weekends, Willing to commute home at right time