Ebtesam Al Shamsi
Dubai
Summary
To leverage my extensive expertise in procurement, category strategy, and logistics to lead Emirates Airlines as Vice President – Group Procurement & Supply Chain, shaping supply chain excellence, driving innovation, and aligning operations with Emirates’ growth strategy and sustainability goals.
Strategic and results-driven procurement and logistics executive with 24+ years of progressive leadership experience at Emirates Group, including most recently position as Senior Manager – Group Procurement & Supply Chain. Proven expertise in driving operational excellence, strategic sourcing, category management, and cost optimization across global supply chains. Associate Member of the Chartered Institute of Procurement & Supply (CIPS) and experienced in leading high-performing teams through transformation, innovation, and sustainable procurement practices. Expert at aligning procurement strategies with corporate objectives, developing strong supplier and stakeholder partnerships, and delivering value across large-scale, complex procurement projects.
Overview
23
23
years of professional experience
2025
2025
years of post-secondary education
Work history
Senior Manager – Group Procurement & Supply Chain
Emirates Group
Dubai
02.2009 - 08.2025
- Lead the procurement and logistics functions for strategic categories, ensuring alignment with Emirates Group's corporate strategy.
- Drive value creation through effective sourcing, supplier relationship management, contract governance, and category planning.
- Managed different categories within Procurement including, CCMB Category, Professional and Financial Services, and Corporate Goods and Services.
- Lead end-to-end category management, including strategic sourcing, risk assessment, and supplier performance across critical logistics and operational categories.
- Develop and execute long-term procurement strategies that align with Emirates’ vision and operational requirements.
- Oversee adoption and enhancement of systems like EPIC, iDoc, Oracle, and Cat360 to improve procurement transparency, accuracy, and speed.
- Establish strong relationships with internal and external stakeholders to ensure robust supplier collaboration and alignment with evolving business needs.
- Execute rigorous supplier selection and performance evaluation processes, incorporating ESG standards and compliance frameworks.
- Manage a high-performing team of procurement professionals, fostering a culture of innovation, accountability, and operational excellence.
- Lead cost optimization initiatives, achieving significant savings while maintaining quality and delivery performance.
- Prepare and review contract documents, RTAs (Request for Approvals), and performance reports to ensure strategic alignment and governance adherence.
- Delivered multi-million dirham cost savings through advanced sourcing strategies and supplier renegotiations.
- Implemented supplier performance evaluation sheets for the Uniform Category lead to improvement in service-level adherence.
- Led a team transformation initiative that increased category efficiency and employee engagement.
Procurement and logistics Manager
Emirates Group
Dubai
03.2003 - 01.2009
- Managed different categories withing CCMB Procurement including Advertising, Sponsorship, Public Relations, Media Buying and Merchandise procurement.
- Coordinated closely with multiple business departments, aligning Procurement and Logistics strategies with Corporate objectives.
- Advised on best practices in logistics management, effecting change across organisation.
- Reviewed supplier performance periodically for quality assurance purposes including business trips to validate agreed SLAs and benefits.
- Improved customer satisfaction for repeat business through strategic planning of delivery times and routes.
- Led team meetings to communicate procurement and logistics objectives clearly and effectively.
- Developed contingency plans to minimise disruption during unexpected events.
- Improved operational performance through tactical policy, process and procedure planning including implementation of technical evaluation sheets.
Procurement and Logistics Superintendent
Emirates Group
Dubai
09.2002 - 03.2007
- Extended support to VP Procurement and Logistics in relation to devised strategic plans, driving successful project completion.
- Improved site productivity with robust scheduling practices for the Emirates Uniform Stores and General Distribution Center.
- Ensured project alignment between the Procurement Sourcing divistion and Inventory Team through SRM.
- Managed site logistics, maintaining seamless operations through physical presence in the Uniform Distribution Center.
- Ensured compliance with industry regulations by conducting routine audits.
- Maintained high team morale with supportive leadership techniques.
- Collaborated with stakeholders and operational teams to assess progress against projected timelines.
Education
MCIPS – Advanced Practitioner -
Chartered Institute of Procurement & Supply (CIPS)
Diploma in International Diplomatic Relations - undefined
Dar Al-Elm Institute
Leadership Certification - undefined
Dar Al-Elm Institute
Women Leaders Program - undefined
INSEAD
Becoming Exceptional - undefined
London Business School
Principles of Negotiation - undefined
Emirates Aviation College
CIPS Associate, Practitioner Certificate - undefined
Chartered Institute of Procurement & Supply (CIPS)
Bachelor of Business Administration - undefined
Higher Colleges of Technology
Higher Diploma in Business Administration - undefined
Higher Colleges of Technology
Skills
- Strategic Procurement & Sourcing
- Supplier relationship management
- Procurement strategy development
- Global Supply Chain Optimization
- Category Management
- Contract Development & Negotiation
- ESG & Compliance Governance
- Cross-Functional Leadership
- Supplier Relationship Management
- Stakeholder Engagement & Influence
- Team Building & Talent Development
- Cost Optimization & Risk Mitigation
- Procurement Technologies (Oracle, EPIC, Cat360)
- Business Transformation & Change Leadership
- Leadership
- Strategic planning
- Decision Making
- Problem-solving
- Strategic Negotiation
- Contract writing/ management/ negotiations
- Risk Assessment
- Communication skills
- Team building
- Compliance standards
- Logical reasoning
- Ability to introduce best practice inventory management techniques
- In-depth knowledge of supply chain and inventory management systems
Custom
Strategic and results-driven procurement and logistics executive with 24+ years of progressive leadership experience at Emirates Group, including most recently position as Senior Manager – Group Procurement & Supply Chain. Proven expertise in driving operational excellence, strategic sourcing, category management, and cost optimization across global supply chains. Associate Member of the Chartered Institute of Procurement & Supply (CIPS) and experienced in leading high-performing teams through transformation, innovation, and sustainable procurement practices. Expert at aligning procurement strategies with corporate objectives, developing strong supplier and stakeholder partnerships, and delivering value across large-scale, complex procurement projects., To leverage my extensive expertise in procurement, category strategy, and logistics to lead Emirates Airlines as Vice President – Group Procurement & Supply Chain, shaping supply chain excellence, driving innovation, and aligning operations with Emirates’ growth strategy and sustainability goals.
Timeline
Senior Manager – Group Procurement & Supply Chain
Emirates Group
02.2009 - 08.2025
Procurement and logistics Manager
Emirates Group
03.2003 - 01.2009
Procurement and Logistics Superintendent
Emirates Group
09.2002 - 03.2007
Diploma in International Diplomatic Relations - undefined
Dar Al-Elm Institute
Leadership Certification - undefined
Dar Al-Elm Institute
Women Leaders Program - undefined
INSEAD
Becoming Exceptional - undefined
London Business School
Principles of Negotiation - undefined
Emirates Aviation College
CIPS Associate, Practitioner Certificate - undefined
Chartered Institute of Procurement & Supply (CIPS)
Bachelor of Business Administration - undefined
Higher Colleges of Technology
Higher Diploma in Business Administration - undefined
Higher Colleges of Technology
MCIPS – Advanced Practitioner -
Chartered Institute of Procurement & Supply (CIPS)
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