Ed Cedrick Reyes Buendia
Al Wahda, Abu dhabi,UAE
Summary
To acquire a position of responsibility wherein my abilities, knowledge, skills, and talents will be cultivated, applied and acknowledged more effectively.
Overview
5
5
years of professional experience
Work History
Store Supervisor
Friends Avenue Catering/ Arrows and Sparrows
Dubai, UAE
12.2021 - Current
- Resolved complaints to achieve full customer satisfaction.
- Handled escalated customer concerns to build retention.
- Embedded product range knowledge across team to drive sales.
- Oversaw store costs and overheads to achieve efficiencies.
- Trained team to upsell products and navigate POS systems.
- Managed stock levels to maximise sales opportunities.
- Facilitated smooth store operations, performing daily opening and closing functions.
Waiter
AWJ Investment LLC, Qahwet Murjan
Dubai, UAE
10.2020 - 12.2021
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Sales Representative
JK Group National Store LLC
Dubai, UAE
08.2018 - 08.2020
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Presented latest merchandise to prospective buyers.
- Collected and processed payments.
- Accounted for all inventory and ordered new stock.
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
- Helped resolve client problems quickly with superior customer service.
- Prepared sales contracts and oversaw signing of both parties.
Education
Bachelor of Science - Medical Technology
Far Eastern University
Manila/ Philippines /2011 - /2017
Skills
- Customer service
- Stock management
- Shop floor management
- Product ordering
- Customer assistance
- Staff supervision
- Opening and closing procedures
- Point Of Sale system operation
- Sale displays
Additional Information
On-the-Job Training (2)
San Juan de Dios Hospital - Pasay, Philippines
Laboratory Staff
April 2015 - July 2015 (3 months)
On-the-Job Training (1)
De La Salle Medical Center - Cavite, Philippines
Laboratory Staff
November 2014 - February 2015 (3 months)
Timeline
Store Supervisor
Friends Avenue Catering/ Arrows and Sparrows
12.2021 - Current
Waiter
AWJ Investment LLC, Qahwet Murjan
10.2020 - 12.2021
Sales Representative
JK Group National Store LLC
08.2018 - 08.2020
Bachelor of Science - Medical Technology
Far Eastern University
/2011 - /2017
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