Waitress
- Roles and responsibilities
- Providing a warm welcome for customers
- Receive food & drink orders & serve customer requests to the standards required
- Serving dishes to customers at tables
- Ensure timely delivery of all food & beverage items to customers
- Understand menu content and keeping up to date with any menu changes
- Clearing cutlery and dishes away from tables
- Passing food orders through to the kitchen staff promptly
- Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery
- Full product knowledge of all menu items and hotel facilities and services
- Ensuring the food service area is left clean and tidy once all the guests have left
- Waitress
- Roles and responsibilities
- Handling diverse types of guests with courtesy and professionalism
- Anticipating and responding to individual guest needs and preferences
- Upholding security practices and preventing unauthorized entries
- Responding effectively to unusual and emergency situations
- Make dining and other reservations for patrons, and obtain tickets for events
- Provide information about local features such as shopping, dining, nightlife, and recreational destinations
- Receive, store, and deliver luggage and mail
- Pick up and deliver items, or run errands for guests
- Providing a warm welcome for customers
- Receive food & drink orders & serve customer requests to the standards required
- Serving dishes to customers at tables
- Ensure timely delivery of all food & beverage items to customers
- Understand menu content and keeping up to date with any menu changes
- Clearing cutlery and dishes away from tables
