EDITH JOAN NYACHWO
SHARJAH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Secretary Coordinator
CONMIX LTD
SHARJAH
09.2015 - Current
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Guided employees in handling difficult or complex problems.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Interpreted and explained work procedures and policies to brief staff.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Greeted visitors in a friendly manner; provided assistance to guests when needed while ensuring their safety during their visit.
Receptionist
CONMIX LTD
SHARJAH
09.2015 - 02.2017
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Verified visitors' identification cards before allowing access to the building.
- Organized conference room reservations for meetings or events.
- Scheduled and confirmed appointments and meetings for management team.
- Investigated and analyzed client complaints to identify and resolve issues.
- Greeted and directed visitors to appropriate personnel and answered average of twenty calls and emails daily.
Education
DIPLOMA IN BUSINESS STUDIES - ACCOUNTING
UGANDA COLLEGE OF COMMERCE
SOROTI UGANDA05-2016
High School Diploma -
ROCK HIGH SCHOOL
TORORO UGANDA11-2012
Skills
- Administrative Management
- Office Management
- Scheduling
- Data Entry
- Phone and Email Etiquette
- New Hire Orientation
- Microsoft Office
- Customer Service
References
References available upon request.
Timeline
Secretary Coordinator
CONMIX LTD
09.2015 - Current
Receptionist
CONMIX LTD
09.2015 - 02.2017
DIPLOMA IN BUSINESS STUDIES - ACCOUNTING
UGANDA COLLEGE OF COMMERCE
High School Diploma -
ROCK HIGH SCHOOL
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