Summary
Overview
Work history
Education
Skills
Character References
Timeline
Generic
Edjy Gabrillos Adorable

Edjy Gabrillos Adorable

Dubai,UAE

Summary

Dedicated professional with expertise in administrative support and customer service, known for exceptional communication skills and team collaboration. Demonstrates strong problem-solving abilities and meticulous attention to detail, ensuring efficient time management and task completion. Proficient in Microsoft Excel, aiming to leverage these skills to contribute effectively to organisational success.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Work history

Call Center Representative

Zen Telecom
Iloilo City Philippines, Philippines
11.2023 - 04.2025
  • Maintained professional demeanour during challenging customer interactions, maintaining calm under pressure.
  • Utilised multi-line telephone systems for efficient call handling.
  • Facilitated positive customer experiences with attentive service.
  • Fulfilled administrative duties such as filing, copying and faxing documents when required.
  • Resolved conflicts in a respectful manner, promoting a positive image of the company.
  • Improved team productivity through effective collaboration and teamwork.
  • Used outstanding problem-solving and communication skills to appease dissatisfied customers.

Education

Bachelor of Education -

Iloilo Science And Technology University
Iloilo City Philippines
05.2021 - 04.2022

High School Diploma -

Fort San Pedro National High School
Iloilo City Philippines
06.2017 - 04.2018

Elementary Diploma -

A.Montes I Elementary School
Iloilo City Philippines
06.2011 - 04.2012

Skills

  • Administrative support
  • Customer service
  • Team collaboration
  • Communication skills
  • Problem solving
  • Time management
  • Attention to detail
  • Microsoft Excel

Character References

Rhosie Villanueva Nutritionist Organic Cafe 0547732868

Donna Marie Oranza Teacher PTC Learning Center   0545339642

Timeline

Call Center Representative

Zen Telecom
11.2023 - 04.2025

Bachelor of Education -

Iloilo Science And Technology University
05.2021 - 04.2022

High School Diploma -

Fort San Pedro National High School
06.2017 - 04.2018

Elementary Diploma -

A.Montes I Elementary School
06.2011 - 04.2012

Similar Profiles

Create profile
Edjy Gabrillos Adorable