Edmond Kwame Tetteh
Sharjah
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Assistant
Arla Foods LLC
11.2023 - Current
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Reported suspected mechanical issues quickly to supervisor for remediation.
- Reported customer questions, issues and complaints to management.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Maintained clean and orderly appearance while on shift.
- Followed company policies and procedures during shift.
- Successfully avoided time delivery delays by carefully planning best routes.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Inspected load security and checked for damages.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Minimized company liability and risks to loads by obeying traffic laws.
Buffet Runner
Mercury Hotel
11.2021 - 02.2023
- Greeted customers and provided outstanding customer service.
- Established rapport with customers by providing friendly and attentive service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Processed payments for orders and provided customers with change.
- Addressed customer complaints and inquiries to verify satisfaction.
- Assisted with bussing tables and cleaning up spills.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Engaged in suggestive selling and other sales techniques.
Embassy Security Guard
Yutees Security Services
12.2020 - 11.2021
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated leadership skills in managing projects from concept to completion.
Education
General Acts - General Studies
Mim Senior High
Mim, Ghana Brong Ahafo06.2015
Skills
- Traffic Control
- Threat Assessment
- Access Control
- Crime Prevention
- Incident Reporting
- Cross-cultural communication
- First Aid Training
- Visitor screening
- Customer Service
- Adaptability
- Time management abilities
- Frisking Procedures
- Attentive and Observant
- Interpersonal Communication
- Self Motivation
- Team Player
- Problem-Solving
Certification
- SIRE SECURITY GUARD CERTIFICATE
Timeline
Delivery Assistant
Arla Foods LLC
11.2023 - Current
Buffet Runner
Mercury Hotel
11.2021 - 02.2023
Embassy Security Guard
Yutees Security Services
12.2020 - 11.2021
General Acts - General Studies
Mim Senior High
- SIRE SECURITY GUARD CERTIFICATE
Similar Profiles
ALHASSAN, SADIATH REBECCAALHASSAN, SADIATH REBECCA
Accountant- Supervisor at TG Arla Dairy Products (Arla Foods, Nigeria)Accountant- Supervisor at TG Arla Dairy Products (Arla Foods, Nigeria)
Catherine DotsonCatherine Dotson
Category Development Manager at Arla FoodsCategory Development Manager at Arla Foods
Jana MerkelJana Merkel
Parental Leave at Arla Foods GmbHParental Leave at Arla Foods GmbH