EDMOND LYONGA

• Managed team of over 10 persons in charge of shift allocation/ attendance of employees and temporal staffs. Marking attendance sheet and allocating staffs to maximize work and getting each and every staff engaged.
• Plan work schedules and assign duties to maintain adequate staff/man power for effective performance of activities and response to fluctuating workload.
• Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
• Inbound, Inventory, Outbound and RTV complete operation knowledge.
• Responsible for training, developing and motivating employees to peak performance in their knowledge on warehouse management system and responsibilities
• Check specifications of materials/ shipments/ goods loaded and unloaded based on information in work order (ASN, TXW).
• Instruct employees on care and preservation of items received , stored and shipping.
• Proficient in warehouse management system ( WMS) and Microsoft suite
• Cooperate email /report sent on daily basis after each shift summarizing work flow and job done .
• Access to bamboo HR where tickets are raised for employees with issues to human resource department for possible solutions
• Follow up on employees attendance and communicate any information needed to team leads, supervisors and managers.

- Coordinated audit of Employee legal documents
and Human Resources practices that aided in
Avoiding discrepancies and increasing operational
efficiency.
- Assisted with organization of recruitment
operations, including posting of jobs on databases,
and job boards, downloading pre-screened CVs,
scheduling interviews with candidates,
Setting up interview room with presentation boards,
and placing stationery & water for interviewees, HR
Managers & line managers.
Assisted managers in drafting and editing memos,
reports, and proposals, and scheduled &
Coordinated meetings, appointments, and
travel/site visit arrangements for managers and staff
members.
Facilitated in-house training act.

• Booked transportation and coordinated schedules for conferences and meetings
• Provided exemplary customer service to new and existing clients, resulting in lasting relationships and secure new travel assignments
• Saved clients on overall travel costs by finding most affordable ticket and lodging options
• Arranged travel accommodations for groups, couples and executive clients
• Inform customers about mandatory travelling requirements covering their journey such as passports ,visa and health insurance. Also inform them about their check in place and time.
• Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships
• Collaborated with colleagues to implement best practices across department and exceed team goals
• Responded to clients' questions, issues and complaints and implemented appropriate solutions