EDMOND POMARY
Dubai
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Cabin Crew position. Ready to help the team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Boy
Al FANAR ELECTRICAL SYSTEM LLC
04.2018 - Current
- Maintained clean and organized workspace, contributing to positive office environment.
- Serve tea, coffee, or refreshments to staff and visitors.
- Proper disposal of waste and trash
- Supported staff productivity by handling incoming calls and directing them to appropriate personnel.
- Provided backup support to other administrative staff members during peak periods or absences.
- Utilized strong attention to detail in performing daily tasks accurately and efficiently.
- Interacted with customers via phone, email, or person to provide information.
- Assisted with onboarding of new employees.
- Managed inventory of office supplies, placing orders when necessary to avoid shortages.
- Contributed to a positive workplace culture by consistently displaying a friendly demeanor and willingness to help others when needed.
- Reduced waste by monitoring usage of supplies and suggesting cost-saving alternatives when appropriate.
Passenger Ground Service
Sharjah International Airport
09.2023 - 01.2024
- Supported colleagues in managing challenging situations, fostering teamwork and collaboration.
- Provided exceptional customer service, addressing passenger concerns promptly and professionally.
- Demonstrated adaptability by adjusting quickly to changes in flight schedules or gate assignments.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Enhanced customer satisfaction by providing efficient check-in and boarding services.
- Escorted handicapped passengers from terminal to aircraft.
- Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Enhanced customer satisfaction through prompt assistance, professional demeanor, and effective communication skills.
- Contributed to a safe working environment by adhering to company policies and federal aviation regulations during all ground service tasks.
Casino Waiter
Euro Luck Star Casino
01.2016 - 04.2018
- Managed a high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained clean and organized dining area, contributing to pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Informed customers about daily and seasonal specials.
- Inspected dishes and utensils for cleanliness.
- Serving alcoholic beverages and soft drinks.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Education
No Degree - Passenger Ground Service
Blue Ocean Academy
Dubai, United Arab Emirates08.2023
High School Diploma -
Leklebi Senior High School
Accra - Ghana05.2013
Skills
Positive Attitude
Photocopying and scanning
Customer Service
Time Management
Relationship Building
Prioritizing Work
Strong Problem Solver
Basic computer knowledge
Waste disposal
Tea and coffee-making
Verbal Communication
Patient Charting
Staff Management
Team Bonding
English Fluency
Certification
- Fire Safety Training Level 1
Hobbies
- Travel and explore new cultures
- Sports, fitness, or wellness activities
Timeline
Passenger Ground Service
Sharjah International Airport
09.2023 - 01.2024
Office Boy
Al FANAR ELECTRICAL SYSTEM LLC
04.2018 - Current
Casino Waiter
Euro Luck Star Casino
01.2016 - 04.2018
No Degree - Passenger Ground Service
Blue Ocean Academy
High School Diploma -
Leklebi Senior High School
- Fire Safety Training Level 1
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