EDNA H. CAHAYAG
Document Controller
Ras Al Khaimah
Summary
Document Control experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Document Controller
Arabian International Company for Steel Structures
Ras Al Khaimah
03.2020 - Current
- Maintaining documents in EDMS are current and accessible to all relevant teams at all time.
- Assist in developing relevant processes to ensure controlled documents and correspondence are appropriately created, stored, updated, distributed and submitted throughout their lifecycle to intended audiences
- Maintained document archive and file server of approved documents to provide easy traceability and retrievability.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Assist or supports other colleagues, under supervision, to facilitate smooth running of section.
- Attend incoming & outgoing calls as directed and act as point of contact for
Department. - Preparing MRB (Manufactory Records Book) after finish work order job.
Administrative Assistant
Al Qudra Exhibition Organizers
Ras Al Khaimah
09.2017 - 01.2020
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Created and maintained databases to track and record customer data.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
Registrar's Assistant
American University of Ras Al Khaimah
Ras Al Khaimah
03.2015 - 03.2017
- Administer registration to offer high level of care and customer service.
- Keep students records up to date by processing student status changes in timely manner
- Prepare students letters needed for external parties
- Ensure student’s files and records are well kept in their places safely and confidentiality
- Data entry checkup for all new enrolled students on Campus Vue System
- Report any problems on Campus Vue to IT Department and system consultants
- Receive and process documentation such as grade reports, HEMIS report, academic transcripts, honor list, probation and suspension lists, transfer work and courses changes
- Greeted every guest with personable approach and provided knowledgeable service.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Updated computer system with latest information to keep records current and accurate.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
- Coordinated orientations, registration sessions and social events for new students.
- Prepared balanced course schedules, student rosters and class lists.
- Scheduled and maintained centralized appointment calendars for students, faculty and staff.
- Facilitated student registration with admissions and records departments for smooth administration processes.
School Registrar
AMA Computer College
Davao City
02.2000 - 02.2015
- Manage enrollment process for local and international students.
- Responsible for records management in accordance with registration and to ensure compliance.
- Attends to prompts compliance of request for records of students and other information.
- Prepares certification, grades, records, and releases transfer credentials, clearance, ID, Diploma and other registrar’s prescribed forms.
- Accommodate inquiries from parents, students and other visitors regarding student’s academic
records, grade problems, schedules and other student personal data information or others that
need verification. - Contribute to development of Marketing Activities - Promotes various courses offered
through scheduled Career Guidance Orientation conducted in both Private and Public
Secondary Schools - Spearheaded technology initiatives to support student learning and academic excellence.
- Assisted in development and implementation of faculty development plans.
Education
Bachelor of Science - Commerce
Holy Cross of Davao College
Davao City, Philippines 03.1994 - 03.1998
Some College (No Degree) - Basic Computer Application Course
Bath Spa University
Ras Al Khaimah, UAE 11.2017 - 11.2017
Skills
Compliance controls
Data accuracy
Standard operating procedures
Project support
Quality Management
Skilled in Microsoft Office
Document organization
Digital file organization
Recordkeeping skills
Archive management
Databook preparation
Workflow coordination
Mail merging
Timeline
Document Controller
Arabian International Company for Steel Structures
03.2020 - Current
Some College (No Degree) - Basic Computer Application Course
Bath Spa University
11.2017 - 11.2017
Administrative Assistant
Al Qudra Exhibition Organizers
09.2017 - 01.2020
Registrar's Assistant
American University of Ras Al Khaimah
03.2015 - 03.2017
School Registrar
AMA Computer College
02.2000 - 02.2015
Bachelor of Science - Commerce
Holy Cross of Davao College
03.1994 - 03.1998