Ed Ralph Aguzar

Hosted Events for Change Creative Creatures Fashion Show 2025

Hosted Events for Change Book Authors Meet and Greet 2025

Hosted Flayva Open Mic event 2025

Hosted Book Reading in Al Ghurair Center 2025

Hosted Events for Change Creative Creatures Art Exhibit 2025

Hosted Little Mr. and Miss Flaya 2025

Hosted Man of the Universe Coronation Night 2021 (UAE)

Hosted Miss Earth Philippines Dubai Media Conference

Hosted Man of the Philippines Pre-Pageant and Coronation Night 2021

Hosted Hilton Karaoke All Night Event 2021

Hosted SMDC Property Launching Event in Dubai 2021

Hosted Face of Le Flaire Media Conference 2021

Hosted Etisalat Employee Engagement Events 2017 - 2020

Hosted Weddings, Birthday Parties, Gender Reveals, and Corporate Events 2017 - Present

• Host of TV show - K World (Filipino Channel)
• Engaged viewers by presenting content in an entertaining manner.
• Showcased versatility in hosting diverse genres from reality TV shows to news segments.
• Boosted audience ratings by delivering compelling on-air performances.
• Navigated sensitive topics with tact and diplomacy during interviews.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• B2B Support for Enterprise and SMB Companies
• Direct support for Care Plus subscribers(technical– fixed internet, dell lines, mobile, inquiries, process orders, follow ups, billing concerns)

• Initiate Welcome calls to new subscribers and educate them for the support channels and their privileges.

• Perform courtesy calls, offer support and assistance to care plus subscribers

• Creates contract, generate PO, process Cisco orders and monitor deliveries, creates invoices and credit notes, releases revenue using SAP, process import and export products using the Cisco Webtool
• Analyze Report for the monthly, quarterly, and annual revenues, credit notes, quotes, and orders.

• Answers all incoming calls and emails reporting a support issue, determine the caller’s needs, and route the call to the appropriate local partner or Evernex L2/L3 technical expert for diagnosis purpose and action, detailing the case in internal tool using Salesforce
• Coordinates for spare parts dispatch with local partner / Customer / company logistic center using SAP
• Assists field engineers with completing scheduled appointments within designated time frames and ensure that management is kept informed of potential problems.