Summary
Overview
Work History
Education
Skills
Gym, meditation, traveling, cinema, dining out
Timeline
Generic
Edson Marcelo Silva

Edson Marcelo Silva

F&B Operations Manager
Dubai

Summary

Working 22 years with customer services made me love all the challenge this area can bring. I am a very proactive; focused and committed professional, passionate, and energetic with extensive expertise gained within the leisure/hospitality sector working alongside Celebrity/Michelin star chefs and the best 5 stars hotels in London and Dubai. I am looking forward to sharing my experiences, ideas, and interests, improve, share, and learn new skills and work hard as part of a team. I am a well presented, confident and articulate communicator and negotiator at all levels that commands respect and credibility through the projection of a professional image. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

22
22
years of professional experience

Work History

General Manager Asia Asia Dubai Marina

Solutions Leisure
Dubai
02.2023 - Current

General Manager of the revamped Asia Asia Business Bay in charge of retraining the team for the newly refurbished and re-opened flagship for the company Asia Asia Pier 7 2.0 with a completely different look and feel with a more elevated service, food and drinks as before bringing Asia Asia Pier 7 back to where it belongs in the Dubai F&B scene.

General Manager En Fuego

Solutions Leisure
Dubai
09.2022 - 02.2023

Oepning General manager to this exciting and vibrant new Latin concept in partnership of Solutions Leisure and Atlantis The Palm Dubai

Operations Manager

Solutions Leisure LLC, Overlooking Karma Kafe
01.2021 - 09.2022
  • Asia Asia Pier 7, Asia Asia Abu Dhabi and Asia Asia Business Bay and The Green Room
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Increased profit by streamlining operations.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Analyzed and reported on key performance metrics to senior management.

Restaurant General Manager

Asia Asia Restaurant | Lounge, Solutions Leisure LLC
10.2017 - 12.2020
  • Www.asia-asia.com

Restaurant General Manager

Solutions Leisure LLC
04.2017 - 10.2017
  • Winner ‘Best Pan-Asian Restaurant’ What’s On Awards 2015, www.karma-kafe.com/
  • OKKU Dubai Luxury Japanese Restaurant and Lounge
  • Winner ‘Best Japanese Restaurant – What’s On Awards 2016
  • Highly Commended for Best Service Team – Catering News Middle East Awards 2016
  • Winner ‘Best Japanese Restaurant – What’s On Awards 2015
  • Winner ‘Bartender of the Year 2015’ – Caterer Middle East Awards 2015
  • Shortlisted for Sommelier of the year and Restaurant Manager of the year - Caterer Middle East Awards 2015

Interim General Manager

10.2016 - 03.2017
  • Www.okku.com
  • Prime 68 A Boutique Steakhouse – JW Marriott Marquis Dubai
  • Highly Commended Steakhouse by Time Out Awards 2015

Restaurant Manager

Karma Kafe
12.2015 - 10.2016
  • Restaurant & Lounge by Buddha Bar

Operations Manager

06.2014 - 11.2015
  • Www.jwmarriottmarquisdubailife.com/dining/prime68
  • Rhodes Twenty10 – Le Royal Meridien Dubai Marina
  • Highly Commended Steakhouse by Time Out Awards

Restaurant Manager

Rhodes
09.2014 - 06.2014
  • Mezzanine – Grosvenor House Dubai Marina
  • Best British 2013 by Time Out Awards

Restaurant Manager

Compass Ltd
07.2012 - 08.2013
  • Www.royaldiningcollection.com/restaurant-details.aspx?rId=26&t=Rhodes-Mezzanine
  • Rhodes Twenty Four at Tower 42, www.toptable.co.uk/details.cfm?rid=1270 www.somerset-house.org.uk/attractions/eating/index.html

Assistant Manager

The Berkeley Square Restaurant
03.2007 - 06.2012
  • Www.rhodes24.

Assistant Manager

Restaurant
09.2006 - 03.2007
  • Theberkeleysquare.com
  • The Admiralty, /The River Terrace Café at Somerset House

Assistant Manager

The Admiralty Restaurant
05.2003 - 07.2006

Manager

The River Terrace Café
05.2005 - 09.2005

Barman Team Leader

Savoy Hotel - www
savoy
07.2001 - 07.2003
  • Group
  • Uk

Education

ESSM Essential Skills for Supervisors and Managers by Marriott International -

01.2014 - 1 2015

WSET Level 2 - undefined

WSET Level - undefined

OCR Level - undefined

and Accounting Technical Diploma - Business Administration

Dr. Bulcao Institute
01.1992 - 1 1994

Bachelor of Science - Business

Unesumar Dubai
Distance Learning With Polo In Dubai
05.2023 - Current

Skills

Ensuring compliance with Health and Safety and Health and Hygiene legislation (Quality through Hygiene and Quality through Safety certified), HACCAP and ISOundefined

Gym, meditation, traveling, cinema, dining out

Gym is therapy and a me time which I love doing. Lately I've been trying mediation and after many times trying in the past I can now truly enjoy it and see the benefits of it. I've always loved traveling: exploring different cultures, learning and experimenting the local culture of the places I visit. With the modern days and the facility of streaming I haven't been to the cinema as much as I would like to, but a big fan of the silver screen. I try, whenever I have a chance, to go try different places and try different concepts and food for my own pleasure and to make sure I keep a finger in the pulse of the city to see what's happening here in Dubai.

Timeline

Bachelor of Science - Business

Unesumar Dubai
05.2023 - Current

General Manager Asia Asia Dubai Marina

Solutions Leisure
02.2023 - Current

General Manager En Fuego

Solutions Leisure
09.2022 - 02.2023

Operations Manager

Solutions Leisure LLC, Overlooking Karma Kafe
01.2021 - 09.2022

Restaurant General Manager

Asia Asia Restaurant | Lounge, Solutions Leisure LLC
10.2017 - 12.2020

Restaurant General Manager

Solutions Leisure LLC
04.2017 - 10.2017

Interim General Manager

10.2016 - 03.2017

Restaurant Manager

Karma Kafe
12.2015 - 10.2016

Restaurant Manager

Rhodes
09.2014 - 06.2014

Operations Manager

06.2014 - 11.2015

ESSM Essential Skills for Supervisors and Managers by Marriott International -

01.2014 - 1 2015

Restaurant Manager

Compass Ltd
07.2012 - 08.2013

Assistant Manager

The Berkeley Square Restaurant
03.2007 - 06.2012

Assistant Manager

Restaurant
09.2006 - 03.2007

Manager

The River Terrace Café
05.2005 - 09.2005

Assistant Manager

The Admiralty Restaurant
05.2003 - 07.2006

Barman Team Leader

Savoy Hotel - www
07.2001 - 07.2003

and Accounting Technical Diploma - Business Administration

Dr. Bulcao Institute
01.1992 - 1 1994

WSET Level 2 - undefined

WSET Level - undefined

OCR Level - undefined

Edson Marcelo SilvaF&B Operations Manager