Microsoft 365
EDUBE RALYS LANYE
Teaching Assistant
Dubai
Summary
Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper, and multitasker.
Overview
3
3
years of professional experience
1
1
Certification
1
1
Language
Work History
Team Leader
Tendain Cafe
07.2021 - 10.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Head Waiter
KRAVE
05.2020 - 06.2021
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Trained staff members on use of POS system.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Supervised server staff and simultaneously served personal section of tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Stayed up-to-date on menu changes to help customers make food choices.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
Education
RBT 40 Hours Training
Autism Partnership Foundation
Online Training 04.2001 -
Skills
Classroom support
Computer skills
Behavior management
Student safetyTeam supervision
Teamwork and collaboration
Work planning
Team motivation
Software
Certification
Registered Behavior Technician , Autism Partnership Foundation - 41 hours
Timeline
Registered Behavior Technician , Autism Partnership Foundation - 41 hours
05-2025
Team Leader
Tendain Cafe
07.2021 - 10.2023
Head Waiter
KRAVE
05.2020 - 06.2021
RBT 40 Hours Training
Autism Partnership Foundation
04.2001 -
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