Edward Gichuki
Dubai,DU
Summary
Highly skilled and experienced professional with sound commercial, technical, industrial and logistics leadership background. My intention is to pursue unique challenges and opportunities that add value to the holistic growth of organizations along my career path.
Key Strengths Excellent leadership and team building skills in multicultural environments Proven business growth capabilities with global experience in petrochemical and technical cement and clinker sales and marketing business and financial markets. Rich knowledge of international business and trade lanes acquired with the world’s largest shipping line, Building Materials Solutions provider and Chemical Company
Overview
15
15
years of post-secondary education
Work History
Key Account Manager
Al Ain Cement Factory, Arkan Group
Abu Dhabi
11.2018 - 05.2022
- The company is engaged in manufacture and sale of construction materials
- Al Ain Cement Factory is part of
- Emirates Steel, Key Responsibilities Conduct market analysis and compile detailed marketing plans in line with the company’s commercial objectives as well as help management in implementation Act to acquire new customers in both domestic and export markets for cement and clinker and manage top level client relationships ensuring retention and recapture of dormant customer
- Collaborate with interdepartmental teams to ensure customer pain points are captured and resolved Monitor performance of commercial activities using key metrics and prepare reports for senior management
- Achievements Implemented processes and action plans that will enhance value of customer interactions
- Actioned registration of the company with government utility companies and major project owners e.g
- ADNOC, ADWEA, Impregillo, leading to exclusive approval of our brands in some of their works Increased customer support levels through recapture of lost accounts and incentivizing customers to boost loyalty
Key Account Sales Manager
Aljabor Cement Industries
Doha
02.2017 - 05.2017
- The company is engaged in manufacture and sale of construction materials
- Aljabor Cement Industries part of
- LafargeHolcim
- Key Responsibilities
- Edward Gichuki: Resume updated 7th July 2022 Develop and implement commercial strategies under the guidance of Sales Marketing and Logistics
- Manager and according to company goals and objectives aiming to accelerate growth Conduct market research and analysis to create detailed marketing and business plans in line with the group’s excellence pillars Champion commercial transformation Act to acquire new customers and manage top level client relationships Collaborate with and coordinate diverse teams (including interdepartmental teams) Build and maintain profitable partnerships with key stakeholders Monitor performance of commercial activities using key metrics and prepare reports for senior management Assist in targets and KPIs
- Achievements Implemented processes and action plans that will enhance value of customer interactions e.t pre-visits plans that capture of all areas of business in a single A4 paper view, customer excellence initiatives and metrics
- Intimacy actions to enhance loyalty of customers with low NPS scores
- Product diversification: assisted in conversion of more customers to a higher returns’ product developed at LH group support level
- RMX GGBFS Greatly assisted to retain high average selling prices, maintain health margins and retaining market share in a cutthroat competitive domestic market Increased customer support levels through recapture of lost accounts and incentivizing customers to boost loyalty
Sales & Marketing Manager
National Cement Factory, United Arab Emirates
01.2015 - 07.2016
- The company is engaged in manufacture and sale of construction materials
- National Cement Factory was jointly owned by LafargeHolcim 44% and 56% Ittihad International Investment Company
- Key Responsibilities Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.) Understand the requirements of existing customers to ensure their needs are being met Collaborate with and coordinate diverse teams (including interdepartmental teams) Build and maintain profitable partnerships with key stakeholders Monitor performance of commercial activities using key metrics and prepare reports for senior management Assist in setting financial targets and budget development and monitoring
- Achievements Expanded export market - export of our value-added cement products to GCC countries, Korea &
- Africa with exceptionally higher returns Product diversification: introduced a new high grade ultrafine cement for special grouting applications and high strength concrete Greatly reduced cost of sale realizing healthier margins and retaining market share in a cutthroat competitive domestic market
- Edward Gichuki: Resume updated 7th July 2022 Increased customer support levels through recapture of lost accounts and incentivizing customers to boost loyalty
Commercial Affairs
National Cement Factory – Holcim, United Arab Emirates
08.2010 - 01.2015
- The company is engaged in manufacture and sale of construction materials
- National Cement Factory was jointly owned by LafargeHolcim 44% and 56% Ittihad International Investment Company
- Key Responsibilities Reported to the Marketing and Sales Manager (deputized on his behalf while out of station) Assist in development and execution of sales and marketing strategies Manage sales budgets, set targets and market projections according to changing macro-economic factors and demographics Business process alignment: creation of processes and procedures that enhance better service delivery to customers Maintain and strengthen a large portfolio of clients
- Customer account management and collection of account receivables Coach mentor and motivate staff
- Achievements Captured and maintained the biggest cement consumer by volume and margin with 30% contribution in revenue of the company (UAE Brakah Nuclear Power Project) Researched and Initiated export of our differentiated cement products to GCC countries, Korea &
- Africa Product diversification: introduced new special grade cements with lower production cost and carbon footprint giving better benefits to the customers against conventional Portland cement in the UAE
- Market
- Developed niche markets in Abu Dhabi Western Regions by working with major consultants allocated projects in these regions to boost our brand and increased overall market share in U.A.E from a mere 4% to 7% in 2 years Developed value added products unique to the market and with 3 times above average margins in terms of blended cements, ultrafine cements and white color blended cements
- Introduced fully equipped concrete laboratory and tailored concrete designs to ready mix companies and contractors to optimize application of cement blends introduced in concrete Introduction of sales in Jumbo bags to GCC customers by taking advantage of lower return trip rates of transport to these countries
Sales Supervisor & Administrator
National Cement Factory
Abu Dhabi
03.2008 - 08.2010
- The company is engaged in manufacture and sale of construction materials
- National Cement Factory was jointly owned by LafargeHolcim 44% and 56% Ittihad International Investment Company
- Key Responsibilities Reports to the Sales & Marketing Manager, has key role of deputizing on his behalf and running the department during his absence Manage segmentation, pricing and leads development Manage sales budgets and set targets
- Edward Gichuki: Resume updated 7th July 2022 Overseeing all administration issues Formulation of contracts with 3rd party contractors and creation of processes and procedures that enhance better service delivery Maintain and strengthen a large portfolio of clients
- Customer account management and collection of account receivables Coach mentor and motivate staff
- Achievements Joined the factory before commissioning and created all processes and procedures followed in the commercial department
- Due to slipping project completion dates of the factory, oversaw the implementation of temporary importation of cement as a way to introduce the brand and develop critical mass
- Developed niche markets in Abu Dhabi Western Regions by working with major consultants allocated projects in these regions to boost our brand and increase overall market share in U.A.E Product diversification: introduction of hybrid product offering aggregates by barge from Oman to customers plants in Abu Dhabi
Logistics Supervisor
Polymed Trading FZE
Dubai
11.2006 - 03.2008
- The company is engaged in trading & distribution of DOW petrochemicals to an extensive clientele located in different parts of the world
- The company is located in Jebel Ali in the city of Dubai
- Key Responsibilities Reports to the Global Operations Manager with key role of direct sourcing, purchase and shipment of petrochemicals from major suppliers, to the company’s clientele located in different countries
- Manage inventories and arrange documentation and shipment of material from the company’s warehouses located in various countries
- Maintaining daily contact with clients to secure orders and to communicate shipment details after liaison with shipping lines to keep track of the progress of shipments to various destinations
- Arrange local logistics follow up on payment after delivery materials to customers site Establish systems and procedures that streamline the overall supply chain processes, accounting systems, L/C documentation, Customs and Shipping documentation
- Achievements Formulated business plan that assisted management in startup of a new branch in Kenya to get better reach to the growing East Africa plastics market Established electronic back-up filing system to supplement a traditional manual filing
- And to ensure that a comprehensive database is maintained for commercial and statistical purposes.
Business Development Executive
Vocational, Royal Index LLC
Dubai
04.2006 - 11.2006
- Emirates)
- The company was engaged in trading of shares & bonds, currencies and gold bullion
- Key Responsibilities Reports to the Business Development Manager and working on commission basis Daily monitoring of financial markets (FOREX and Gold Bullion) and forecasting possible trends in global currencies in a view to identifying the most ideal trading positions Identifying new clients and selling currency leveraging packages being offered by Royal Index LLC
- Achievements Acquired the invaluable experience and skill in financial markets in trading of currencies and gold.
Equipment Manager
Horn of Africa, Maersk Line
08.2005 - 10.2005
- The company is part of the A.P
- Moller Maersk group based in Denmark engaged in global shipping and logistics business
- The business in Kenya was based on containerized cargo imports and exports to East
- Africa, Horn of Africa countries, Seychelles and Comoros Islands
- Key Responsibilities
- Edward Gichuki: Resume updated 7th July 2022 Reported to the Managing Director
- My key role was to oversee all agency activities in Horn of Africa (Sudan, Djibouti, Somalia and Ethiopia), Seychelles and Comoros Islands
- And to handle all operational management issues
- Management of the Maersk Line Equipment and cargo bookings in the mentioned regions
- Compilation of marketing data on competition, customer support levels and future projections
- Proactive engagement of existing clientele and potential clients for retention and new business referrals
- Coordination of shipments
- On daily basis monitoring net income per vessel values (NTV) of the cargo to project sales revenue and as a guide in case vessel gets overbooked and cargo has to be rolled
- Operations planning and stowage coordination of all vessels and space reservation on the mother vessels at the transshipment port in Salalah (Oman)
- Achievements Managed the smooth hand over of all agency matters of the Horn of Africa countries previously under
Equipment Controller
Maersk Line
03.1997 - 08.2005
- The company is part of the A.P
- Moller Maersk group based in Denmark engaged in global shipping and logistics business
- The business in Kenya was based on containerized cargo imports and exports to East
- Africa, Horn of Africa countries, Seychelles and Comoros Islands
- Key Responsibilities Reported to the Operations Manager and with key role to deputize in his absence Management of the Company’s Equipment within Kenya and overseeing other East Africa countries (Uganda and Tanzania) and Seychelles Daily supervision of staff, allocation of duties and KPIs (key performance indicators)
- Training and yearly review of staff appraisals Negotiation of 3rd party trucking contracts and other supplier agreements for operations department
- Including charter of extra loaders to clear backlog cargo or empty container buildup
- Preparation and flexing of Equipment Budgets (empty positioning budgets and full sea and land feedering budgets) In charge of preparing rate quotations, offers and proposals to customers & prospects to increase revenue on cargo bookings and on sale of second hand or unsustainable equipment
- Compilation of marketing data on competition, customer support levels and future projections
- Achievements Initiated sale of secondhand equipment as a new business unit
- This injected additional revenue for the Line and generated revenue in excess of 1 million US dollars for the local agency Formulated a business plan that led to the set-up of a tally and stevedoring company by the local agency as a new strategic business unit Created sound equipment forecasting system that led to the balancing of import, export and empty flows in the region and reduction of equipment positioning costs by 60 % and 90% vessel load optimization
- Edward Gichuki: Resume updated 7th July 2022 Introduced customized value-added services, a system that automatically sent cargo status reports to the fax or email address of a client and new SMS (short messaging service) cargo tracking product
- This gave customers the invaluable advantage of real time cargo status on their mobile phones
- Achieved 50% reduction in equipment handling and storage costs by competitive procurement of depot services and through direct triangulation (converting import containers to load export directly) Invented an intelligent systems audit process that ensured cargo booking and routing inputs by all departments were in tally and thus greatly minimized chances of improper documentation losses and cargo misrouting
Operations Cost Control Assistant
Maersk Line
05.1996 - 03.1997
- The company is part of the A.P
- Moller group based in Denmark with agency offices all over the world
- The company is engaged in global shipping and logistics business
- Responsibilities Reported to the Finance Manager and the Operations Manager and was primly responsible for follow up and Collection of outstanding debts owed to the company in terms of Cargo freight, handling charges, documentation fees and container detention and demurrage
- Posting of monthly intermodal and yearly estimates in the Maersk Sealand cost control systems
- Registering and Cross-checking of invoices before settlement of all Marine Bills and other operations supplier invoices
- Reviewing of monthly and yearly budgets of fendering (transport of full containers) and positioning (transport of empty containers) to the on-line system (RRMR) Procurement of bunkering and other ship chandelling supplies on behalf of the vessel owners
- Achievements Brought down outstanding accounts under the over 90 days category by 90% in three months of fresh employment Came up with automated method of cost estimation and invoice approval that saw a drastic elimination of budget disparities, a check against duplication of content and improvement in invoice settlement time
- Came up with a serialized and EDI transfer of equipment interchange reports that saw the elimination of manual EIRs, speed up of container deposit refunds, check against document manipulation and overly improvement in service delivery
Computer Operator & Supervisor
Edward Gichuki, Works & Public Housing Ministry
01.2022 - 01.1996
- The ministry of works and housing is responsible for all rural and urban road and public housing development and maintenance works in Kenya
- Responsibilities Production of progress reports on paved and unpaved roads maintenance
- Reports to monitoring progress on Swedish government donor projects undertaken on Road Maintenance and Repair
- Preparation and review of monthly budgets in road management and Supervision and compiling casual labor wages
Maersk Kanoo LLC
- In UAE to Maersk Kenya Ltd Developed new clientele seeking niche markets in export of refrigerated cargo from scratch
- Improved operational processes and service delivery in these regions that led to an upgraded service (from bi-weekly barge service to a weekly sailing comprising of larger capacity ships) Due to my leadership skills and all-inclusive knowledge in Shipping and Logistics, I was given task of ensuring all new staff get well acquainted to Maersk systems and are integrated into their workplaces
Marketing & Sales Manager
National Cement Factory
- Straub@lafargeholcim.com
Chief Executive Officer
Al Jabor Cement Industries
- Mr Abdulaziz Asad (A.Asad@arkan.ae )
General Manager
Building Materials PSJC
Education
Masters in Business Administration - undefined
University Of Wales
01.2007 - 01.2014
Bachelor of Science Degree - Chemistry
Jomo Kenyatta University of Agriculture and Technology
01.1991 - 01.1996
High School Diploma (Kenya - undefined
Nyeri High School
01.1987 - 01.1990
Secondary Education - undefined
Skills
Communication
undefinedTimeline
Computer Operator & Supervisor
Edward Gichuki, Works & Public Housing Ministry
01.2022 - 01.1996
Key Account Manager
Al Ain Cement Factory, Arkan Group
11.2018 - 05.2022
Key Account Sales Manager
Aljabor Cement Industries
02.2017 - 05.2017
Sales & Marketing Manager
National Cement Factory, United Arab Emirates
01.2015 - 07.2016
Commercial Affairs
National Cement Factory – Holcim, United Arab Emirates
08.2010 - 01.2015
Sales Supervisor & Administrator
National Cement Factory
03.2008 - 08.2010
Masters in Business Administration - undefined
University Of Wales
01.2007 - 01.2014
Logistics Supervisor
Polymed Trading FZE
11.2006 - 03.2008
Business Development Executive
Vocational, Royal Index LLC
04.2006 - 11.2006
Equipment Manager
Horn of Africa, Maersk Line
08.2005 - 10.2005
Equipment Controller
Maersk Line
03.1997 - 08.2005
Operations Cost Control Assistant
Maersk Line
05.1996 - 03.1997
Bachelor of Science Degree - Chemistry
Jomo Kenyatta University of Agriculture and Technology
01.1991 - 01.1996
High School Diploma (Kenya - undefined
Nyeri High School
01.1987 - 01.1990
Maersk Kanoo LLC
Marketing & Sales Manager
National Cement Factory
Chief Executive Officer
Al Jabor Cement Industries
General Manager
Building Materials PSJC
Secondary Education - undefined
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