EDWARD MUBIRU

• Screen cargo documents and all information on all shipments tendered to Emirates Skycargo, cargo cleanliness inspections, and transportation processes.
• conduct sanctions screening of all entities involved in transportation of the cargo
• Prepared hazardous material shipments in compliance with safe handling practices.
• Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
• Resolved any customer inquiries or complaints to restore satisfaction.
• Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
• Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
• Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
• Implemented and maintained security protocols to safeguard cargo shipments.
• Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
• Utilized computer systems to manage cargo shipments and accurately track goods.
• Liaised with customers provide status updates and explain cargo shipment delays.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Devised and implemented processes and procedures to streamline operations particularly in FHL compliance.
• Generated reports detailing findings and recommendations.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Observed packing operations to verify conformance to specifications.
• Gathered, organized and input information into digital database.
• Collected, arranged, and input information into database system.

Conducted FHL compliance monitoring for all courier shipments carried on emirates airline.

Drafted reports and highlighted non compliance areas and mitigation processes to ensure smooth processes.

Evaluated staff performance and provided coaching to address inefficiencies.

Conducted regular reviews of operations and identified areas for improvement.